Responsibly recycle your unwanted clothing and textiles with The Take Back Bag by Trashie, and unlock valuable TrashieCash rewards for online shopping.
Trashie (trashie.io) has 191 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Also known as
trashie.io
Website
trashie.io
Category
Malls & Marketplaces
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 99% of reviews.
Latest
Most recent review: October 2026.
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I was having trouble with mailing my bag. I contacted trashie and they took care of me immediately. I love this company!
Response from TrashieFeb 7, 2025
Hi Shelley, we're so glad we could sort that out for you quickly! We really appreciate your support and love having you as part of our community. Thanks for recycling with us!
LT
Lyn T.
Completely useless rewards
Completely useless rewards. They offer the same coupons that the storefronts give you without you having to purchase a trashie bag. Trashie rewards exchange for a 15% coupon meanwhile the storefront offers the same 15% coupon without a minimum purchase and without you have to purchase a trashie bag. You really are not getting rewarded for recycling. Instead they trick you into giving stuff that you could have just donated or sold. The whole auction thing they had of stuff that was sent to them seemed so scummy. They need to give actual rewards that are a step above the discounts already offered by the storefront. Otherwise you are essentially paying Trashie to recycle for you. Don't waste your money.
Response from TrashieFeb 4, 2025
We really appreciate your feedback—since we’re still a growing company, we’re always working to improve our rewards program and add more options. We do offer exclusive rewards that aren’t available elsewhere, along with a mix of 1:1 exchanges and premium rewards, and we’re continuing to expand those choices.
We’d love to help you find the rewards that work best for you—if you'd like, we can even hop on a call to walk through the options together. Our goal is to make recycling feel truly rewarding, and feedback like yours helps us get there. Thanks again for sharing your thoughts.
RK
Rakhee K.
Great customer service, Tough to use TC Rewards
I love being able to send old items to a safe place, where they won’t end up in a landfill or the ocean.
I had some questions about what can be recycled in the Tech Take Back bag and customer service was great!
However, I find it difficult to find ways to use my Trashie Cash. The items available for sale are SOOOO expensive that I wouldn’t normally even purchase them. Then, to use the rewards/“cash” at more affordable shops, you have to almost pay 3x just to make a purchase: first for the recycling bags themselves, then pay for a discount using Trashie Cash, and then pay for the actual item.
And I don’t understand the whole chrome extension thing. It’s fancy and prob easy if you’re sitting at your desktop, but nowadays, who wants to keep downloading/adding more data, where privacy is even further compromised. Call me old, but even just finding shops online that accept the rewards is difficult.
Response from TrashieFeb 4, 2025
Hi Rakhee, we're so glad you love having a sustainable way to recycle your old items, and that our team could help answer your questions! We totally hear you on the rewards program—it’s something we’re always working on to make more valuable and easier to use. We do offer a mix of 1:1 TrashieCash exchanges and premium rewards, but we know there’s always room for improvement.
We also get that not everyone wants to use a Chrome extension, and we’re working on making it even simpler to find and redeem rewards. Your feedback is super helpful as we continue improving the experience. Thanks so much for being part of this movement with us!
ND
NDLA
Yay Recycling!!
I love that there's a way to sustainably recycle my clothes. Such a great company, and customer support is super helpful too.
Response from TrashieJan 30, 2025
We love your enthusiasm! We're so happy you’re enjoying the program and that our team could help. Thanks for being part of the recycling movement with us!
RB
Rae B.
Quick to help when QR codes didn’t work.
Quick to help when QR codes weren’t working. Seriously simple and love recycling old clothes to earn money towards new pieces.
Response from TrashieJan 30, 2025
Hi Rae, we're so glad we could help get that sorted for you! We love making recycling easy and rewarding, and we really appreciate you being part of it. We hope you find some awesome new pieces with your TrashieCash!
NC
Nita C.
QR code difficulty being scanned
I had a problem with my phone camera scanning the bag QR code. Barbara fixed the problem immediately and I was able to mail the bag today. So happy to get such a fast responseand service.
Response from TrashieJan 27, 2025
Hi Nita, thank you for sharing! We’re so glad Barbara was able to sort out the QR code issue so quickly and get you back on track. It’s awesome that you were able to mail your bag without any delays. We’re always here to help!
TS
TSweeney
Overalll, dissatisfied
I purchased a three-pack of the Take Back Bags - $45. Filled each with clothing, shoes, linens, etc., and returned them via UPS. The return process was fairly easy using a QR code then dropping the bag off at my neighborhood UPS Store, so yay for that. My return bags earned me 90 points total, which I thought would be like $90 as a gift card to use for things I actually need -- gas, groceries, cat food from Chewy. Instead, you use the points to purchase small discounts on goods and services from brands I’ve not heard of or to purchase small discounts from brands I’m already buying from elsewhere -- and if I watch the sales, I don’t really need the Trashie points to get the discounts.
I did use some of my points to buy a small credit to use the next time I book a hotel I’ve used in the past in NYC, but when I went to use the middleman’s website required for making reservations and using the credit, the prices were higher than what I had paid going directly to the hotel’s website.
I like what Trashie is trying to do -- reduce the textiles that end up in landfills -- but the point system currently feels like it encourages people to buy more stuff. It just feels wasteful.
Response from TrashieJan 27, 2025
Thank you for sharing your thoughts and feedback! We really appreciate your support of our mission to reduce textile waste. Transparency and creating a meaningful rewards program are super important to us.
Our rewards system includes both 1:1 exchanges and premium rewards at higher rates, giving access to exclusive offers and partnerships. We know it’s not perfect yet, and we’re constantly working on adding more useful and practical rewards that better meet the needs of our recyclers. For example, we’re looking into ways to offer more everyday essentials like groceries or pet supplies.
We totally hear your concerns, and your input helps us improve. If you’d like, we’re happy to help you navigate our current rewards to get the most value. Thanks again for being part of the Trashie community and helping us work toward a more sustainable future!
DY
Dawn Y.
quick solution to my problem
Barbara was very quick to respond and did a great job of solving my problem.
Response from TrashieJan 15, 2025
Hi Dawn, thanks for letting us know! We're so glad Barbara was able to jump in and get everything sorted for you quickly. Your feedback really means a lot!