TrashieResponsibly recycle your unwanted clothing and textiles with The Take Back Bag by Trashie, and unlock valuable TrashieCash rewards for online shopping.
Trashie (trashie.io) has 191 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Morgan N.
Great way to purge my closet I use them often and awesome customer service
Response from TrashieDec 12, 2024
Hi Morgan, thank you for your feedback! We’re so glad to hear you’ve been enjoying the program and that our team has been able to provide awesome support. We’re here whenever you need us—happy purging!
Customer
Thank you, Trashie, for providing a service to combat our growing trash problem. The process is simple: they mail you strong shipping bags, which you fill with items heading to the landfill, close up, mail back with the label they provide, and are done. Easy.
Response from TrashieDec 12, 2024
Thank you for your kind words! We’re so glad you found the process easy and straightforward. Your efforts make a real difference in reducing waste, and we’re thrilled to support you in combating the growing trash problem. Let us know if there’s ever anything else we can do for you!
Val
One of my transactions wasn't showing up in my rewards. Lakeitha was a tremendous help in getting that reconciled. She was persistent and communicative.
Response from TrashieDec 7, 2024
Hi Val, thank you for letting us know! We’re so glad Lakeitha was able to sort out the issue and keep you updated throughout the process. If you ever need further assistance, we’re here to help!
Sandy H.
I'm not tech savvy, and was having trouble using the QR codes. I worked with the Help Desk to solve the problem and dropped off my packages as quick as could be.
Response from TrashieDec 7, 2024
Hi Sandy, thank you for sharing! We’re so glad our team could help you navigate the QR code process and get everything sorted smoothly. It’s great to hear your packages were dropped off without any further hassle. Let us know if you need help again—we’re always here for you!
Rebecca G.
I was having difficulty recycling items using bags from Bombas. Rin was amazing. They exchanged several emails with me sending me links, giving directions and answering my many questions. Very helpful, kind, knowledgeable service. A wonderful experience!
Response from TrashieNov 29, 2024
Hi Rebecca, thank you for sharing your experience! We’re so glad Rin could provide such thorough and kind support while helping you navigate the process. It’s wonderful to hear that you felt well taken care of. We’re always here if you need anything else!
Katie M.
Quick, efficient service. And got to communicate with a real person!
Response from TrashieNov 26, 2024
Hi Katie, thank you for sharing your feedback! We’re so glad we could provide the support you needed and that our team was able to personally assist you. We’re always here if you need anything further!
BrokenWand
Crap rewards. Better off taking to Goodwill 😩
Response from TrashieNov 15, 2024
Thank you for your feedback. We offer a variety of options, including instant deals that don’t require TrashieCash. We’ve also added some premium rewards at a 10:1 rate, offering access to higher-value gift cards and exclusive offers from select brands. We’re constantly working to improve and expand the rewards available. If there’s something specific you’d like to see, we’d love to hear your thoughts!
Tim
In response to my help request I received prompt, helpful and detailed information which answered my inquiry from Syrah. Very much appreciated.
Response from TrashieNov 12, 2024
Hi Tim, thank you for letting us know! We’re thrilled that Syrah was able to quickly and thoroughly address your inquiry. We truly appreciate your feedback and are always here to help whenever you need it!
