TrashieReviews of trashie.io

Because I ordered my Trashie bag through another vendor, I had a great deal of trouble setting up my account to be able to mail off my filled Trashie bag. The help desk was wonderful (particularly Barbara!!). Understanding, patient, and always polite, they successfully worked through the problem and I am now poised to send off my first Trashie bag!!

This is an awesome way to keep clothing out of the trash. When you live in an area that does not pick up donations this is awesome. I just place a bag in my closet. When something no longer fits I put it in the bag. When it’s full scan the code and then drop at a UPS store. I love you can do fabric scraps from sewing

Have not used their service yet. My daughter does and is pleased with it. I tried to order three bags and inadvertently ordered six. I use PayPal and realized my mistake. Trashie quickly helped me change and cancel the order so that I could redo it. PayPal also refunded my erroneous purchase. All of this was completed in a very short time the same day. Thank you. I will be ordering bags from you.

Great customer service! Had a problem with shipping a filled bag back to Trashie initially, but they solved it, told me how to avoid the problem in the future, and were so friendly!

My first shipment of bags ended up in some weird limbo, so then the company sent out another shipment of bags, which the post office marked as delivered before they delivered them. At that point, I completely thought I was being scammed. The 2nd round of bags finally showed up, we used 2 of them immediately without a problem. Shockingly, the first round of bags showed up a few days later. I let the company know and even offered to pay for the extra bags, which they graciously said to use or give. I do wish communities made it easier to recycle clothing that is not in dignity condition, but glad that are services available like Trashie.

If I could give no stars I would. They claim to be all for helping people and giving back but they don’t even pay the small businesses they get their products from. And when these small businesses reach out to resolve the issue they are told there is no issue to be resolved. I suggest if you see something on their website you like go directly to the business that makes the product. Not only will you actually be supporting a small business but you will get your products sooner and at better prices.

first time trying it. Ordered 3 bags and one electronics box. cost over $50 dollars. Took forever to arrive. I could have dropped it off locally in a couple hours this took 2 weeks. Also, had issues with one bag I tried to use happy returns and drop st local staples that has happy returns. They don't take it there. have to go to an ups store. that is 30. min from my house. So the gas and that negates any carbon footprint I saved with the bag. I tried to switch it to a shipping label and no option for that. So I emailed the company to change it. They still haven't answered me from 4 days ago. won't be stupid enough to do this again. I have a goodwill a. mile away.

While I appreciate the opportunity to recycle clothing and shoes not worth donating because of their condition, I've found it very difficult to use reward $$$ for anything. Most of the discounts are for expensive things I would never use or are minimum discounts that require large purchases. Why can't I use all of my Trashie dollars on one purchase? I will likely let my Trashie account balance simply...go to the trash. I've been trying to use my $$$ since May 2024. Nothing here for me.