Trailer ValetOur powerful, easy to use trailer mover will allow you to maneuver your boat or RV trailer into a limited space, around corners, forward/reverse easily. Shop today!
Trailer Valet (trailervalet.com) has 219 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Other Vehicles & Trailers · Corona, California · Since 2009
ExcellentSales 5.0
Other Vehicles & Trailers · Indio, California · Since 2009
ExcellentSales 4.9
Other Vehicles & Trailers · Riverside, California · Since 2009
ExcellentSales 4.9
Other Vehicles & Trailers · Mira Loma, California
Excellent
219 approved reviews, newest moderated first
Garcia T.
Awesome product and fast delivery. Thank you so much!
Response from Trailer ValetSep 15, 2020
Hi Tomas, Thank you so much for your positive review! The warehouse guys at Trailer Valet work very hard to get all the units out right away so that you can receive your product as soon as you can. We hope you enjoy the unit and would love to see a photo or video of you using the product. Thank you again!
Jean Philippe M.
I bought a Trailer Valet for my Airstream back in June and it has been a savior for me to park it in my back yard car porch. It's a very tight area and alley and I couldn't do it with the tow vehicle. I blew two tire chambers and a tire and Trailer Valet replaced them right away so that I could get back to the important thing like enjoying my travels. Thank you Trailer Valet!!!
Response from Trailer ValetSep 3, 2020
Hi Jean Philippe, Thank you so much for taking the time to review our product. We are so sorry that your tires blew out at first. We are so glad that you reached out to us so we could help you with your issue right away. Thank you so much for being patient and understanding. We appreciate customers like you.
Brent B.
Excellent jack so far. I replaced a 2000lb jack with this 5k. It works great with my drill but I’m skeptical as to whether my drill would work with a much heavier load.
Response from Trailer ValetSep 3, 2020
Hi Brent! Thank you so much for taking the time to consider Trailer Valet for your trailer needs. We are so pleased that your JX5K is working out well for you. To be able to answer your question about whether your drill will work for your heavier load, we will need to know your tongue weight. The drill should work just fine, but we would like to be able to give you a better answer based on your specific trailer and tongue weight. Please reach out to [email protected] and they can help you out from there. Thank you so much!
M Y.
I bought this knowing it was on back-order. But still, they shipped prior to the expected date. Received in a timely manner. Great experience.
Response from Trailer ValetSep 3, 2020
Hi M Yeager, Thank you so much for your kind review and considering Trailer Valet for all your trailer needs. We do strive for excellent customer service, so we really appreciate that you recognize our efforts. Sometimes shipment is really out of our control although we try our best to make sure everyone gets their product in a timely manner, especially during this pandemic! Thank you so much for your patience and understanding!
John R.
Size of side bracket is too small for most trailers. Bracket will not fit on common 6” high frames. Trailer Valet simply responds when told of the problem “ we are aware of the issue”.
Response from Trailer ValetSep 2, 2020
Hello John! I hope you are doing well, I am sorry to hear that you had this experience. The JX is a new product and we are aware now that some of the brackets are not long enough for certain customers trailers frames, and we do apologize once again. We do have some options for you if you would like to explore this? We would love to assist you, you can reach out to [email protected] for any questions! Would love to hear from you.
Candace G.
I bought a trailer trolly from Camping World. Being I’m what you call and elderly person I needed something to help me get my trailer backed into my driveway. After I picked it up and got it home I discovered I needed a 2” ball. (Regular trailer balls don’t work on this trolly). I called and ordered one and it arrived before I headed out on vacation. The man I spoke with was very polite and wonderful. He took my order and I get to use it this weekend. Can’t wait
Response from Trailer ValetSep 3, 2020
Hi Candace! Thank you so much for your kind review and considering using our Trailer Valet unit. We are so thrilled that you will be taking it out for your vacation! We strive for excellent service, so we are so glad that Aaron, one of our customer service rep, was able to help you right away and give you a pleasant customer experience. If you need anything else, feel free to reach out to us any time ([email protected]). Thank you again!
Allan
Rep was great. My 5x had a tire go flat, but not loaded holds a solid 80psi, Rep recommend new tube. I ended up ordering on Xl. My hitch weight is 420lb, think it is little much for the pneumatic tires of the 5x
Response from Trailer ValetSep 3, 2020
Hi Allan, Thank you so much for taking the time to write a review, and to consider Trailer Valet for all your trailer needs. Per our technicians, we recommend having the tire pressure at 82-83 PSI. Since your tongue weight was reaching a limit of 500 lbs, it was a better choice to go with the XL unit. Too much weight on the tongue can cause the tubes to deflate. If you ever have any questions or concerns, feel free to reach out to [email protected] and we'd be happy to assist you. Thank you again!
Jerry V.
The XL mounting bracket is well made and hopefully will solve my problem of not being able to use my XL on my RV (I havent tried it yet). I rated it a 4 because it required that i use a tap to install the bolt that holds the swivel arm to the bracket.
Response from Trailer ValetSep 3, 2020
Hi Jerry, We are so happy to hear you are pleased with our mounting bracket. If you have any questions on how to install please feel free to reach out to our customer support team, they would love to assist you with this. Also, please check out our youtube channel for it has many instructional videos on how to install our units. Thank you again!