Tougher Than TomReviews of tougherthantom.com

Response from Tougher Than TomDec 5, 2025

Hi Daniel, We’re really sorry to hear the pouches didn’t help with your mouse problem. We know how frustrating that is, and we want to help you figure out what’s going on. Sometimes mice are already inside the home before the pouches go down, or there may be small entry points letting new ones in. Placement matters too, and if the infestation is more widespread, you may need additional pouches to fully cover the space. Our team will reach out to learn more about your setup and walk you through the best next steps. Thank you for sharing your experience and giving our product a try. The Tougher Than Tom Team

Response from Tougher Than TomNov 25, 2025

Hi Monique, This is amazing to hear. Thank you for sharing such a detailed update. It sounds like you handled everything perfectly, and we’re so glad the pouches helped calm the activity in your basement. We really appreciate your trust and your support of our small business. Customer Service Team Tougher Than Tom

Response from Tougher Than TomNov 24, 2025

Hi Troy, we’re happy to hear the product is doing its job. Thank you for your feedback and for trusting our small business. Your support means a lot to us. Customer Service Team Tougher Than Tom

Response from Tougher Than TomNov 17, 2025

Hi Shauntrice, We’re sorry to hear the products didn’t help with your situation. We know how frustrating that can be when you’re hoping for relief. Our team will be reaching out to take a closer look at your order and see how we can support you moving forward. Thank you for sharing your feedback with us. The Tougher Than Tom Team

Response from Tougher Than TomNov 7, 2025

Hi Kathy, We’re really sorry to hear the pouches didn’t keep the mice away. That’s definitely not the result we want for our customers. Our team will be reaching out to learn more about your setup and help find a better solution for your space. Thank you for giving our products a try and sharing your feedback. The Tougher Than Tom Team

Response from Tougher Than TomNov 7, 2025

Hi Gary, We really appreciate you sharing your experience and having such a great sense of humor about it. We’re glad our team could help get you back on track and that everything arrived quickly. You’re absolutely right, following the setup steps makes all the difference. We’ll be looking forward to next spring with you and hope the results make patio time even better. The Tougher Than Tom Team

Response from Tougher Than TomNov 7, 2025

Hi Travis, We’re really sorry to hear about your experience with the Mosquito TNT kit. It’s clear how much effort you put into following the steps, and we completely understand how disappointing it must have been not to see results after giving it so much time. That’s not the outcome we want for anyone who trusts us to help with their mosquito problem. Our team will be reaching out to you directly to review what happened and make sure we find a fair solution. We truly appreciate you taking the time to share your feedback, it helps us learn and improve. The Tougher Than Tom Team

Response from Tougher Than TomNov 7, 2025

Hi Dion, We’re really sorry to hear the pouches didn’t work for your car situation. That’s definitely not what we want for our customers. Since the pouches are made with natural oils, some mice may be more curious at first before the scent fully disperses. Our team will be reaching out to learn more about your setup and help make this right for you. Thank you for giving our products a try and sharing your experience. The Tougher Than Tom Team