Tougher Than TomAll natural family owned pest repellent company providing safe and effective products to keep families safe
Tougher Than Tom (tougherthantom.com) has 420 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Claim this listingPlumbing & Sanitation · Jacksonville, Texas
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420 approved reviews, newest moderated first
Sharon C.
I put 1 pkg in all my room of the house. Haven't had 1 mouse since.
Response from Tougher Than TomOct 30, 2025
Hi Sharon, That’s amazing news. We’re so glad to hear you haven’t seen a single mouse since setting them up. It’s always great when something simple just works. Thank you for sharing your experience and for trusting our product. Customer Service Team Tougher Than Tom
Theresa B.
i had issues and sent an email and had no response.
Response from Tougher Than TomOct 30, 2025
Hi Theresa, We’re sorry to hear you haven’t received a response yet. That’s not the experience we want for our customers. Our team will review your case right away and follow up to make sure you get the help you need. Customer Service Team Tougher Than Tom
JustAnswer C.
Product worked very well with getting rid of mice in my garage.
Response from Tougher Than TomOct 29, 2025
Hi there, That’s great to hear. We’re so glad the product helped clear out the mice from your garage. Thank you for sharing your experience and for trusting our small family-owned business. If you ever need anything, we’re always here at [email protected] Customer Service Team Tougher Than Tom
oconnordavid
product arrived on time. Time will tell if this product is working
Response from Tougher Than TomOct 29, 2025
Hi David, Thank you for sharing your experience. We’re glad your order arrived on time and appreciate you giving the product a try. If you have any questions or need tips while testing it out, feel free to reach us at [email protected] we’re happy to help. Customer Service Team Tougher Than Tom
Jimmy P.
They got the pouches here before expected arrival
Response from Tougher Than TomOct 29, 2025
Hi Jimmy, That’s awesome to hear. We’re so glad your order arrived ahead of schedule and that you’re happy with the service. We always do our best to get products out quickly, so it’s great to know it made a difference. Thank you for your support, it really means a lot to our small team. Customer Service Team Tougher Than Tom
Kia J.
It didnt work for me. I had a mouse infestation and I bought the 36 pack and put them literally all over my house. The mice didnt care at all, it just made my house smell like the packs. The mice were literally inches away from them luckily stuck in a glue trap.
Response from Tougher Than TomOct 29, 2025
Hi Kia, We’re really sorry to hear this and can only imagine how frustrating that must have been. We know how stressful it is to deal with an infestation, and we truly want to help you find something that works. Our team will review your case and reach out to offer guidance and a few options that could make a difference. Customer Service Team Tougher Than Tom
Heather L.
Very happy with my purchase. I live in the country and mice are a problem. It's a constant battle. The pouches have worked extremely well, exceeding my expectations. I like that they can be refreshed with the spray.
Response from Tougher Than TomOct 28, 2025
Hi Heather, We’re so happy to hear the pouches are working well for you and helping with the country mouse battle. Thank you for sharing your experience and for mentioning the refresher spray, it’s such a great way to keep them effective. We really appreciate your support. Customer Service Team Tougher Than Tom
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These faded within 2 days!
Response from Tougher Than TomOct 28, 2025
Thank you for letting us know. We’re sorry to hear the scent didn’t last as long as expected. Sometimes placement and airflow can make a big difference, and we’d love to share a few quick tips to help you get better results. Our team will reach out to you shortly. Customer Service Team Tougher Than Tom