Tobacco GeneralReviews of tobaccogeneral.com

15 days since I ordered and all I'm told is to be patient even though the tracking stopped working within a couple days of it being shipped. They refuse to help or refund.

Excellent.

Great Customer Service and quick delivery.

Excellent and fast customer service!

Thank you for your help with my order.

After having a shipment damaged in transit, Tobacco General made it right and reshipped the order. It was greatly apprecited

When I placed my order I forgot to add my change of address so I immediately emailed Tobacco General. They took care of everything for me so my package would be sent to my new address. Thanks Tobacco General!

I have ordered from Tobacco General for a few years and have always been pleased with the online ordering and delivery. However, my recent order arrived in a damaged box and 5 boxes of tubes were crushed. I contacted TG and within a couple of hours, I received a response with a sincere apology and asking if I wanted a refund for the damaged products or a replacement. I responded asking for a replacement and have been informed the shipment would be sent to me with expedited processing. I have been very happy with the quick and very kind responses I've received with my unfortunate situation. It warms my heart to know there are still wonderful customer service companies that really care about their customers! Thank you TG!! You guys are amazing!!