Tobacco GeneralReviews of tobaccogeneral.com

Great experience easy to access items with a good selection of items overall nice

I reached out to company on having issues with order & immediately I received the answer to my question & what was I was doing incorrectly..

Customer-friendly and efficient.

Tobacco General's website is easy to navigate. You can enter the website, find whatever it is that you want, and check out in less than 5 minutes.

Customer service responded very quickly. The problem was resolved.

I’ve been ordering from them for quite a while. But I will never order from them again. They keep telling me my order shipped, but yet have not provided a tracking number and then told me that they’re using a different shipper. Never told me who and I am waiting Nine days for my order to arrive. I’ve asked them for a refund and they keep blowing me off. I don’t suggest anyone else does they need to be shut down and put out a business? Their customer service is terrible.

Prices has gone to far. Sorry to say. I'm going to my local distributor to get a better deal. The people can't afford the asking price. I know I'm not the only one.

I had a issue with the Post Office. Tracking showed the package was in Indy and not moving. I kept waiting to see if it would move, but when it did not I finally contacted Tobacco General to see if I could get help. They checked on it and the package was found and delivered the next day! Fantastic customer service!