TimexReviews of timex.com

Signed up, refreshed and after placing the item in my basket, then got kicked out of the site. Once back in, item was sold out. I will never buy a Timex

After having been seriously let down by the Timex distributor in Hong Kong, I reached out to Timex International (USA) for relief. They went out of their way to not only help me with what had gone wrong, i.e., a simple watch crystal that, for some reason, could not be replaced, but exceeded my expectations, set things right, and made me whole. While I probably wont buy another Timex in Hong Kong due to the agent's shocking service, I will remain a loyal fan of Timex and would gladly buy one again elsewhere. Thank you, Timex, especially Jun from Customer Service, Timex Support US. ***********

customer service was good as far as refund. they sent me a pan-am watch supposedly brand new. it had no papers, pamphlet. and the watch attached to pillow, when i open box the watch was sideways on a pillow, nothing else. the indiglo light didn't work. i didn't try anything else. this was a returned item they sent me. on the return address they tried cutting off the return part but i could see it. i hate getting returned items, so much of it lately. i'll never look at timex watches again. thats how i'll treat sellers that tell me i'm stupid

One star is too generous. Never received my watch. One person from customer service said the watch will be returned to sender I will receive a refund. - they stopped responding. Another person said they have to launch an investigation that takes 10 “business” days that requires my ID. 10 days later, they tell me the image of my ID is corrupted and ask for another image. I was already hesitant on doing that. My fault for even sending it in the first place

A good experience was able 2 fit a different strap on great

I am trying to return a product but am not receiving a return label. Do not purchase anything in the online-shop!

Wäre nach Amsterdam zurück gesendet, auf das Geld warte ich seit Wochen, und es ist immer noch nicht überwiesen.

New watch, flat battery. Local watch repairer found fault. Won't be buying timex again