Timex offers a suite of watches for men, women, boys, and girls. Shop watches now and get free shipping on orders over $75. Shop Timex watches today!
Timex (timex.com) has 243 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Chaffinator
Terrible customer service. Avoided responding to complaint and unhelpful when finally replied. Damaged watch strap after minimal use, which they refused to deal with. Not of satisfactory quality or fit for purpose. My intention is to sue them. Avoid, save your time and money. Go somewhere reputable.
james B.
My watch was sent to the wrong address and I'm being ignored by customer service.
Jaina S.
Starting to wonder if I got scammed by Timex? Placed my order on May 22nd. Was given a USPS tracking number. Wait...wait...item hasn't moved. Contact customer service who gives me an UPS tracking number. So, 2 different tracking numbers, showing 2 different locations and nothing has moved since May 25th. Says item is to be delivered by Monday, June 10th. Guess if it's not there I report them for fraud.
Selimcan Y.
Da die gekaufte Timex Uhr mir nicht gefallen hat habe ich sie wieder nach wenigen Tagen retourniert und diese kam laut Sendungsverfolgung am 28. März bereits an und ich habe mein Geld nach über 6 Wochen immer noch nicht zurückerhalten! Es kann nicht sein dass man über 6 Wochen nach Erhalt der Retour keine Rückzahlung leisten kann. Support wurde angeschrieben, keine Rückmeldung. Support wurde angerufen, keiner geht ran....
Sonny W.
Despite the negative reviews, went ahead and ordered this on behalf of a friend. Delivery was fast, and product arrived well packaged. No problems!
Joe A.
WHEN IT COMES TO WATCH SERVICING(NOT TO MENTION POOR BUILD QUALITY), TERRIBLE IS AN UNDERSTATEMENT. IT'S BEEN OVER 16 MONTHS, NOTHING TO SHOW FOR. NO FOLLOW UP. FEDEX IS WORTHLESS.
keith
Terrible customer service. Take forever to get back to you. Received my return 12 days ago and still waiting on a refund. Won't buy again
mpthomasca
Purchase a Expedition North® Titanium Automatic 41mm Recycled Fabric Strap Watch Bought in January runs fast over 3 minutes a day.I called to get it fixed under warranty from Timex was told I have to mail it to them In canada then it's shipped to the US then shipped to the Philippines for repairs was told I have to pay a possessing fee and would take up to 3 yo 4 months to get it back. I paid about $500 dollars for this watch and will never buy another Timex watch again Not happy.
