Born and bred on the backs of San Francisco bike messengers, Timbuk2 builds tough-as-Hell backpacks, messengers, travel bags, and accessories designed to outlast you. Free Shipping and Lifetime Warranty.
Timbuk2 (timbuk2.com) has 419 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Jae
Been buying Timbuk2 product for since 2006. Quality materials, custom ability on some bags, and comfort of the bag over all. I was able to customize my bag and the actual bag I was sent was perfect as to what I ordered/envisioned. LOVE IT!
Response from Timbuk2Aug 13, 2026
Thank you for being with us since 2006! We're thrilled your custom bag turned out exactly as you envisioned. We truly appreciate your longtime support and enjoy your new bag!
Joe A.
I have purchased other packs from timbuk2 and the process has always been very easy to find what I need by their descriptions.
Response from Timbuk2Aug 12, 2026
We love hearing this! Thank you for coming back to Timbuk2 and for sharing your experience. We're glad finding the right pack has always been easy.
Joel E.
A buckle broke - I went to a local Timbuk2 shop and they didn't have a replacement. I had to send in the bag; Timbuktu sewed in a replacement buckle and sent the bag back to me. It took less than a week, and there was no charge.
Response from Timbuk2Aug 11, 2026
Thank you for sharing your experience! We're proud to stand behind our bags and are so happy we could get yours repaired and back in your hands in no time.
Horace S.
Everyone I was in contact with was positive and helpful in solving my issue.
Response from Timbuk2Aug 10, 2026
Thank you for the kind words! We're so glad our team could make your experience a positive one and help get your issue resolved. We appreciate your support!
Zac A.
Repair to Like-New is Even Better than Brand New! I cannot tell you all how happy I am to get two much-loved Timbuk2 bags back, repaired to like-new, after 15+ years of hard use. Some damage was covered by warranty, the rest of the repair was priced at a bargain. "SF Made" -> SF Renewed. Timbuk2 has earned my loyalty for all my family's durable bag needs.
Response from Timbuk2Aug 10, 2026
Thank you for trusting us with your well-loved bags! Giving them a second life is exactly what our repair program is all about. Here's to many more years of use!
Sam
it’s been a week and my product has not shipped
Response from Timbuk2Aug 6, 2026
Thank you for your patience! Your bag is made to order and is currently within our standard 6–8 business day processing time before shipping. As soon as it ships, you'll receive an email with tracking information.
Shu
Their lifetime warranty is fraudulent
Response from Timbuk2Aug 6, 2026
We're sorry your experience didn't meet your expectations. After evaluating your bag, we explained the warranty coverage and the available repair options. We understand you chose not to move forward, but we're here if you'd like to discuss it further at [email protected].
Ryan C.
I've had this particular Timbuk2 bag since 2013, and although it was still doing a great job, there was a lot of wear and tear to say the least. The inner lining had been shredded and the reflective trim had fully worn. Although the repairs didn't fall under the warranty, it only cost $35 to get my bag looking as good as the day I bought it. Thank you guys so much!!!
Response from Timbuk2Aug 5, 2026
Thank you for the amazing review! We're thrilled your repair exceeded your expectations and that your bag is ready for many more years of adventures. We truly appreciate your support!
