Born and bred on the backs of San Francisco bike messengers, Timbuk2 builds tough-as-Hell backpacks, messengers, travel bags, and accessories designed to outlast you. Free Shipping and Lifetime Warranty.
Timbuk2 (timbuk2.com) has 419 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Tristan J.
Love the style of you bags and how durable they are, timbuk2 is the only brand I buy from
Response from Timbuk2Aug 18, 2026
Thank you for being such a loyal Timbuk2 fan! It means so much to know you keep coming back to us.
Andrew M.
I’ve bought a vapor sling bag from Timbuk2 and have been using it regularly. The design and quality of the bag is great. There are many pockets to organize small things and the main compartment will fit a mirrorless camera, plus a jacket and have more room to spare. It’s a great design!
Response from Timbuk2Aug 18, 2026
Thank you for sharing your experience! We're thrilled the Vapor Sling has the space and organization you need while still keeping things lightweight. Enjoy!
QB
I sent my backpack to Timbuk2 for repair, but FedEx ended up losing it on the return trip. Even though the mistake wasn’t theirs, the customer service team — Marlene especially — went above and beyond and sent me a brand‑new replacement. Moments like this remind me just how exceptional Timbuk2 is as a company, and exactly why I’ll keep coming back to them.
Response from Timbuk2Aug 17, 2026
Thank you so much for your kind words! We're sorry your backpack was lost in transit, but we're so glad our team could help make things right. We truly appreciate your continued trust and support!
John D.
My daughter loves the bag. The time it takes to get it due to the custom part of the site drive my daughter crazy, but yet she wants a new one and does not at the end of the day care that it take a little longer to get her bag.
Response from Timbuk2Aug 17, 2026
Thank you for the wonderful review! We're so glad your daughter loves her bag. Our custom bags are made to order, so they take a little extra time, and we're thrilled she thinks it's worth the wait!
Nonprofit
Easy, straightforward and fast!
Response from Timbuk2Aug 14, 2026
Love to hear it! We're happy we could make the process quick and easy from start to finish. Thanks for choosing Timbuk2!
Ch
The staff addressed my issue in a timely manner and had great follow-through, they were so understanding and kind!— The fact that Timbuk2 offers a lifetime warranty on their items and will often repair/replace parts is just amazing. Why throwaway a perfectly used bag when it can just be repaired? The lifetime warranty justifies the price as it pays for itself, and the exceptional customer service puts it over the top!
Response from Timbuk2Aug 13, 2026
Thank you for sharing your experience! We're so happy our team could make the process smooth and help restore a bag you love. We truly appreciate your support and trust in Timbuk2!
Angela H.
Long time customer and fan! Love my Classic!
Response from Timbuk2Aug 13, 2026
Thank you so much! It means a lot to have longtime customers like you. We're thrilled you're loving your Classic Messenger!
Brian C.
Communication, service and reliability of their lifetime guarantee. Furthermore, while their products speak for themselves on durability, i can surely say their service is equally as impressive. Thank you Timbuk2 for helping restore my backpack that i LOVE!
Response from Timbuk2Aug 13, 2026
Thank you for your wonderful review! We're proud to stand behind our products and are so glad our team could help get your beloved backpack back in action.
