Jacob L.
The team is awesome!
The team is awesome!
Response from The Sauna HeaterJun 2, 2025
🫶🏻

Explore Premium Saunas Leading sauna retailer in the USA. Our expertise is in the traditional Finnish saunas, but we also offer options for infrared sauna goers and steam sauna creation. Our educational resources can be found on our Youtube channel which goes by the same name The Sauna Heater. We help people build better saunas!
The Sauna Heater (thesaunaheater.com) has 314 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Jacob L.
The team is awesome!
Response from The Sauna HeaterJun 2, 2025
🫶🏻
customer
Good turn around time, and good response to questions
Keith
Excellent service from thesaunaheater.com. The crew was helpful with all steps of the purchase process, including identifying and packaging all of the necessary items. They were also helpful through the shipping and delivery process.
Marc T.
Immediate responsiveness was very appreciated. I had a ton of questions, and they were answered very quickly via email and made my build and install go very smoothly!
Erin
The Sauna Heater team were great, and I highly highly recommend. Even though we ran into a shipping issue (that was out of their control), and I was frustrated that I didn't get all of the components to install my heater as quickly as I would have liked, the team was so friendly, so apologetic, and so communicative throughout the process, we felt really taken care of. It's tough to buy something this expensive online, but I would absolutely trust these folks to help us out again. Our heater is not fully installed and operational, and it's beautiful, works like a dream, and we're super thrilled. Thanks all!
Response from The Sauna HeaterJun 3, 2025
Thank you so much for your patience, Erin! It was a challenging period across the sauna market, but we’re grateful you stuck with us and even more thrilled to hear you’re loving your new setup. Please don’t hesitate to reach out if you need further support. Happy to help. Enjoy your sauna! Best Regards, Roger @ The Sauna Heater
Ryan A.
Great Service, easy to work with :)
Nick C.
I worked with theSantaheater.com for about 9 months. They gave me all the information and answered my repeated questions. So I was fully prepared when I made my purchase. I would definitely recommend or buy from them again their customer service is outstanding.
James S.
Great experience! Highly reccomended.