The Sauna HeaterExplore Premium Saunas Leading sauna retailer in the USA. Our expertise is in the traditional Finnish saunas, but we also offer options for infrared sauna goers and steam sauna creation. Our educational resources can be found on our Youtube channel which goes by the same name The Sauna Heater. We help people build better saunas!
The Sauna Heater (thesaunaheater.com) has 314 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Thomas H.
Poor communications
Response from The Sauna HeaterDec 8, 2025
Hi Thomas, Thank you for your feedback. We take comments like this very seriously, and we would really appreciate the opportunity to understand what went wrong. We aren’t finding any communication history under your name, so could you please reach out to us directly at [email protected] or +1 (725) 77-5484? We’re committed to improving and making this right. - Veeti @The Sauna Heater
Rebecca B.
Quick response
Troy
Very easy process. Excellent help in sizing the unit. Fast delivery and no damage!
Brian O.
Received products in a timely manner. Products as described.
Chris T.
From all the questions I had, through the ordering process, more questions lol...they have been really great. Obviously knowledgeable and super friendly
Nick M.
Great communication. Informative.
Cody K.
Customer service The people at the sauna heater company were extremely helpful and made sure I got the best deal just by asking. Their online videos are clear, detailed, and perfect for anyone building their own sauna. I couldn’t be happier with the experience!
Mark S.
excellent customer service!
