The RTA StoreReviews of thertastore.com

This company has the worst customer service I’ve ever experienced. We purchased 22 cabinets and a ton of trim/fill pieces. We received 5 cabinets. We’ve been given the total run around for weeks about a re-shipment of everything that’s missing. Today I was told my cabinets were at the local hub and to call to set up delivery. The phone number I was given was out of service. We’ve e-mailed and called over and over and get no communication. Thousands of dollars down the drain and an entire project at a complete standstill. DO NOT USE THIS COMPANY!!!!

Start to finish customer service. Can't recommend enough. The quality of the product is also great. We went with wood cabinets.

I used the Platinum Design service and it was outstanding. My designer Shawn Sutton was so helpful and creative. We had to try various approaches to fit in my space and he was very skillful and patient. I love how this turned out and it is much better than it would have been if I had just ordered cabinets on my own. The process is smooth from start to finish.

Excellent communication from design, order, customer service and delivery. Highly recommend!

Great selection of cabinet sizes and styles for an awsome price compared to different stores. This is actually the second kitchen I have purchased in the last 9 years. This is my go to source.

The customer service was great. Most of the cabinets were in good shape, but some were damaged. We didn't get to check them all within the five days. Two base cabinets had the toe kick brackets ripped off, one base was all bent up, and a few wall cabinets weren't square, so we had to fix them.

I had an amazing experience with the RTA Store! Kci was absolutely pivotal in helping me through every step of the process—from walking me through all the design options to helping me pick the perfect countertop. The quality of the product is outstanding and looks way more expensive than it is! I'm beyond happy with how everything turned out and will definitely be using them again to finish off my entire kitchen.

I am so thankful for the amazing help that I have received from Stephanie! Stephanie has made a project that started with a major mistake by the “designer” into a kitchen that we are very proud of!