The RTA StoreReviews of thertastore.com

Response from The RTA StoreOct 9, 2026

We're very sorry for the delays and frustration you experienced with your order. We understand how disappointing it is when backordered items take longer than anticipated, especially when you're waiting to complete a project. While our team worked to keep you updated, we recognize that doesn't make the delays any less frustrating. We appreciate your feedback and regret that your experience fell short of expectations.

Response from The RTA StoreOct 7, 2026

Thank you for your review! We’re sorry some items arrived damaged, but we’re glad our team was able to get them replaced for you. We appreciate your patience and thank you for choosing The RTA Store!

Response from The RTA StoreOct 7, 2026

Thank you for your kind review! We’re so glad you had a great experience working with our team. We truly appreciate your business and thank you for choosing The RTA Store!

Response from The RTA StoreOct 1, 2026

Thank you for your kind words! We’re so glad Kathryn made the process easy and ensured every detail was taken care of. We’ll be sure to share your feedback with her. Thank you for choosing The RTA Store!

Response from The RTA StoreSep 30, 2026

Thank you for sharing your feedback! We’re sorry you received a damaged door not once, but twice, and understand how frustrating that must have been. We appreciate your patience while getting it resolved and thank you for choosing The RTA Store!

Response from The RTA StoreSep 29, 2026

Thank you for your wonderful feedback! We’re so glad our design team was helpful and that everything came together as planned across your projects. It’s also great to hear our team was able to quickly take care of the minor damage you encountered. We truly appreciate your business and thank you for choosing The RTA Store!

Response from The RTA StoreSep 29, 2026

Thank you so much for your wonderful review! We’re thrilled to hear Ivy, Stephanie, and Christine were there to support you through the shipping challenges and help get everything you needed to complete your installation. We’ll be sure to share your kind words with all three of them. Thank you for your patience and for recognizing the care our team puts into making things right!

Response from The RTA StoreSep 24, 2026

Thank you so much for this incredible review! We’re thrilled to hear you had such a positive experience and felt supported every step of the way. Brie and Travis will be so happy to hear your kind words, and we’ll be sure to share them with both of them. Providing great service and making sure our customers are taken care of throughout their projects means so much to our entire team. Thank you for your trust, your recommendation, and for choosing The RTA Store!