Carol C.
We are introducing a new cat to our…
We are introducing a new cat to our family. We have 2 already and are using TheraPet to make the transition easier on all of them (and myself). It is a great product and I highly recommend it.

Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
TherapetMD (therapetmd.com) has 3,136 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing3,136 approved reviews, newest moderated first
Carol C.
We are introducing a new cat to our family. We have 2 already and are using TheraPet to make the transition easier on all of them (and myself). It is a great product and I highly recommend it.
Mary Sue L.
I had a question about my diffuser and their customer service was awesome. They emailed me back and gave me a few different things to try. In thr end everything was working and it is now helping calm my pets!
Karen
My daughter had a 5 year old cat that had lived in our home for several years, but then I rescued a younger feral cat that had also lived in a few foster homes. The 2 of them couldn't make up there minds at the same time whether to be friends or foe. I installed 3 Therapet kits in different rooms. I noticed a difference in a couple of weeks and they are getting along better and are calmer. The spats are rare now.
Sherry Ann S.
Your product did not do anything different for my cat. I was just informed that you sent my next shipment and immediately charged me $66.26. I wrote several emails and have tried calling 4 times to no avail. I was just informed that my shipment is on the way even though I told them to stop it. Customer Service does not answer their phone.
Response from TherapetMDMay 5, 2026
Hello, Thank you for taking the time to share your feedback, and I’m very sorry to hear about your experience. I completely understand how frustrating this situation must be, especially not seeing results for your cat and then encountering issues with the subscription and support response. That’s not the experience we want for our customers. Regarding the charge and shipment, our subscription orders are processed automatically based on the selected plan, which can sometimes result in an order being dispatched before a cancellation request is fully received. We sincerely apologize for the inconvenience this has caused. We also regret to hear that you’ve had difficulty reaching our support team. We understand how important timely assistance is, and your feedback has been noted as we continue working to improve our response times and communication channels. We would like to look into your case further and help resolve this for you as quickly as possible. Please reach out with your order details so we can assist you directly with reviewing your subscription and available options. Thank you again for your feedback, and we’re sorry for the frustration this has caused. Best Regards, John of TheraPetMD
Leslie C.
I found myself getting a message for an auto ship and still had diffusers on hand. Customer support took care of it and I'll look at auto ship again now that I know more about how long it takes a diffuser to expire.
Grenelda
My dog has severe anxiety with storms or any sound that sounds like thunder. We usually have to give him prescribed meds to keep him calm during storms. With Therapet, he doesn't have to have meds and he remains pretty dog gone calm during storms. It is a life changer for my dog, and for his family as well.
Kathleen L.
Used the diffusers for a month long trip to Florida. Used the calming spray in the car and when we arrived at the villa. They really seemed to help my very scaredy cat. She still hid for 2 days, only coming out at night at first! But adjusted much better than I thought she would! Brought 1 diffuser back with us to use at the hotel overnight stop. That worked very well! Unfortunately, I forgot to grab it when we exited.
Kim G.
The product are known to work ( I have used them before) I find the sight is easy to navigate. Products are well priced great sales low delivery rates easy checkout with a variety of payment options. Just a good experience all round I’m happy and my pets are happy 😃