TherapetMDReviews of therapetmd.com

Response from TherapetMDSep 26, 2024

Hello Lynz, Thank you so much for sharing your experience! We're thrilled to hear that the TheraPet cat products worked like a charm in calming your cats after introducing a new puppy 🐱🐶. It's fantastic that the litter box issues were resolved so quickly! We hope the dog products work just as well to help your pups feel calm and get along better. If you have any questions or need assistance, don't hesitate to reach out—we're here for you! 😊 Best regards, Dawtie of TheraPetMD

Response from TherapetMDSep 12, 2024

Hi Jackie, Thank you for sharing your experience! We're glad to hear that you saw results, even if it took some time. Every pet can respond a bit differently, so we appreciate your patience and are happy it was worth the wait. If you need anything further, feel free to reach out! Best Regards, Dawtie of TheraPetMD

Response from TherapetMDSep 26, 2024

Hello Kathryn, Thank you so much for your amazing feedback! 😊 We're thrilled to hear that in less than 24 hours, your cat's anxiety has eased, and he's back to his playful self 🐾. It's great to know you appreciate the subtle scent as well. We're so glad TheraPet is working well for you! If you ever need anything, feel free to reach out—we're here to help! 😊 Best regards, Dawtie of TheraPetMD

Response from TherapetMDSep 26, 2024

Hello Cassie, Thank you for sharing your experience! 🐾 We're so happy to hear that the diffuser has made such a positive difference for your Havanese and helped reduce her anxiety. It's great that she's calmer now, and we hope the calming spray helps even more, especially during those car rides. 🚗🐶 Fingers crossed it brings her even more comfort! We truly appreciate your recommendation, and if you need any further assistance, we're here to help! 😊 Best regards, Dawtie of TheraPetMD

Response from TherapetMDSep 12, 2024

Hi Kevin, We’re sorry to hear about the issue with the plugs you received. It sounds frustrating to have received products that don’t meet your expectations. Our products are designed for use in specific regions, and we strive to provide accurate information on our website regarding compatibility. We have not received any email or call from you reporting this matter. Additionally, we could not find any order details under your name in our records. If you’re in the USA and received incorrect plugs, please reach out to us at [email protected] or call us at +1 424-248-7946. We will assist you in resolving this matter promptly. We also encourage you to review our return policy and process to address any concerns. Your feedback is valuable to us, and we are dedicated to improving our service based on customer experiences. Best Regards, Dawtie of TheraPetMD

Response from TherapetMDSep 26, 2024

Hello Jean, Thank you so much for your wonderful feedback! 🐶❤️ We're thrilled to hear that TheraPet helped your elderly dog feel more comfortable and stopped the accidents. It's always rewarding to know our product makes a difference! If you need any further assistance, feel free to reach out—we're here to help! 🥰😊 Best regards, Dawtie of TheraPetMD

Response from TherapetMDDec 4, 2024

Hi Patricia, Thank you for taking the time to share your honest feedback about your experience with our product. We’re sorry to hear that it hasn’t been effective for your three dogs so far. While we aim to create products that work for as many pets as possible, we understand that results can vary depending on individual circumstances. We truly appreciate your patience and commitment to giving the product a fair try. If you’d like, our team can provide tips to help maximize the effectiveness of the diffuser or explore other options to support your dogs’ needs. Please don’t hesitate to reach out to us at [email protected] if you’d like assistance. Your satisfaction is very important to us, and we’re grateful for your feedback—it helps us continue improving. Thank you for giving our product a chance, and we hope you’ll see positive changes soon. Best Regards, Dawtie of TheraPetMD