Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
TherapetMD (therapetmd.com) has 3,136 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
therapetmd.com
Website
therapetmd.com
Category
Pet Stores
Location
Sheridan, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 19% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Therapet calmer is the best. All our 8 cats get along great with no issues. Works much better than other calmers we have used. Thank you for this terrific product.
Response from TherapetMDNov 22, 2024
Hi Ann,
That's wonderful to hear! Thank you so much for sharing your experience. We're thrilled that Therapet Calmer has made such a positive difference for your eight cats—it’s amazing that they’re all getting along so well. Your feedback truly means a lot to us!
Best Regards,
Dawtie of TheraPetMD
BB
Beth B.
Stopped the spraying!
This product came promptly and has stopped my cat from spraying! I am so relieved!
Response from TherapetMDNov 22, 2024
Hi Beth,
Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help!
Best Regards,
Dawtie of TheraPetMD
PR
Patricia R.
The bright blue ball is just a blue…
The bright blue ball is just a blue ball with a light inside. It only comes in 1 size. My 20lbs furbaby had the "cap" that covers the on/off switch chewed off in less than 5 minutes. Customer Service basically said, oh well.
Response from TherapetMDNov 22, 2024
Hi Patricia,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that the product didn’t meet your expectations, and we understand how frustrating that must have been — especially when it comes to your furry family member's safety and enjoyment.
Our goal is to provide durable, high-quality products, and we regret that this one didn’t hold up as expected. We’re also sorry if our customer service response felt dismissive. That’s certainly not the experience we want for our customers, and we’ll use your feedback to improve how we handle similar situations in the future.
If you’d like us to take another look at your situation or have any unresolved concerns, we’re here to help. Please reach out to our support team, and we’ll do our best to make things right. Whether that means exploring a replacement, refund, or another solution, we want to ensure you’re satisfied with your experience.
Thank you for giving us the opportunity to make things right.
Best Regards,
Dawtie of TheraPetMD
NG
Nicole G.
Trying
My cats definitely are much calmer and fighting less but still battling them peeing to mark territories.
Response from TherapetMDNov 22, 2024
Hi Nicole,
Thank you for your feedback! We're glad to hear that your cats are calmer and fighting less—that's a great step forward. As for the marking behavior, this can sometimes take a bit longer to address. Consistency with the calmer and ensuring clean, scent-free spaces using enzymatic cleaners can help. If the marking persists, consulting with a vet or behaviorist may provide additional solutions. We're here to support you—feel free to reach out anytime!
Best Regards,
Dawtie of TheraPetMD
KD
Karen D.
This product has been remarkably…
This product has been remarkably amazing ! My cats no longer owe or spray around the house. You do need to use continuously.
Response from TherapetMDNov 22, 2024
Hi Karen,
Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help!
Best Regards,
Dawtie of TheraPetMD
MK
MKJ
Very easy to order
Very easy to order! Therapet took the edge off my previously abused rescue husky, and my two labs and other husky (who are all under 1 year old) were calmer as well! This is my second order, looking to be many more!
Response from TherapetMDNov 22, 2024
Hi MKJ,
Thanks for sharing your experience! If you have any other updates or questions, feel free to reach out. We’re here to help!
Best Regards,
Dawtie of TheraPetMD
JM
Judy M.
WORST CUSTOMER SERVICE EVER
WORST CUSTOMER SERVICE EVER. Product irritated my cats eyes. Tried to get refund for return. Calls to Customer service either never get answered, call gets dripped or they send an email which is of no help. Won’t provide return address. Buyer beware.
Response from TherapetMDNov 21, 2024
Hi Judy,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience, and we understand how frustrating it must have been to seek a resolution.
Upon reviewing your case, we can see that one of our customer service representatives has already processed your refund. We hope this has resolved the issue to your satisfaction. If there’s anything more we can do to support you or address any remaining concerns, please don’t hesitate to reach out — we’re here to help.
Your feedback is incredibly valuable to us, and we’ll continue to improve our processes to provide better service in the future.
Best Regards,
Dawtie of TheraPetMD
JA
Jan
I do believe this actually helps.
I used for two months and believe it helped with my six month old puppy. I haven’t used for about two months and things have gotten worse so I am going to try again.
Response from TherapetMDNov 22, 2024
Hi Jan,
Thank you for sharing your experience! It's great to hear that the product seemed to help your puppy during the first use. Puppies can go through lots of changes as they grow. Please keep us updated on how it goes!
Best Regards,
Dawtie of TheraPetMD
