Your feline friend's cheerful sidekick! Dedicated to creating a stress-free, happy environment for pets everywhere. We're here to keep tails high and whiskers twitching with joy!
TherapetMD (therapetmd.com) has 3,136 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
therapetmd.com
Website
therapetmd.com
Category
Pet Stores
Location
Sheridan, Wyoming
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 19% of reviews.
Latest
Most recent review: October 2026.
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Therapet has been amazing for our anxious rescue dog. He would wee inside when overexcited or worried. We tried everything. After trying Therapet we noticed he wasn’t going in the house. Then we would know when it had run out as he would start again! Now we make sure we always have our Therapet refills. Highly recommend.
KC
Krissi C.
Has had absolutely zero impact on our…
Has had absolutely zero impact on our pup, unfortunately. Don’t waste your money.
Response from TherapetMDFeb 7, 2026
Hello Krissi,
Thank you so much for sharing your experience, and we’re really sorry to hear the diffuser didn’t meet your expectations.
Our formula is designed to support pets struggling with stress or anxiety, which can sometimes show up as peeing indoors, chewing, or barking. But we totally understand that these behaviors can also be caused by things like medical issues, training habits, or even boredom. If anxiety isn’t the main factor, the diffuser may not work as effectively on its own.
You're clearly a caring and dedicated pet parent, and we truly admire that! 🐾 It might be worth checking in with a vet or pet behaviorist to help pinpoint the root cause and find the best-fit solution.
We're always here if you need more help, tips, or clarification. Please don’t hesitate to reach out! 💬✨
Best Regards,
John of TheraPetMD
CU
customer
Definite Improvement!
It’s taken a while but there has definitely been improvement in my cat’s behaviour. She has not hissed at anyone for more than a week and there’s a reduction in spraying. I have high hopes that will continue. Fingers crossed!
CL
Carla L.
We had tried pain pills
We had tried pain pills, cbd and calm chews. This worked within an hr of plugging in. Calm, no panting , no pacing. we dont need pain pills now. we do use cbd, but much less than before. Amazing
DS
Darlene S.
They said I put in the wrong address
They said I put in the wrong address. Which I think whoever made the shipping label messed up my address. I live in Ohio they sent it to some address in W.V. so it was undelverable.and returned to sender. Now they refuse to send it back to me. Saying under their terms and conditions.they can't send or refund my money. They are a bad company.........
Response from TherapetMDFeb 7, 2026
Hello Dalene,
Thank you for bringing this to our attention, and we sincerely apologize for the frustration this caused.
After checking your account, we can confirm that a reshipment was successfully processed on January 20 at 9:00 PM by one of our customer support team members. We’re sorry for the earlier confusion regarding the address issue and for any inconvenience this situation created.
We understand how upsetting delivery problems can be, and we appreciate your patience while this was being resolved. If you have any questions about the reshipment or need further assistance, please feel free to reach out to our support team.
Best Regards,
John of TheraPetMD
RC
Ronne C.
Customer service was very responsive to…
Customer service was very responsive to my inquiry and request. The product definitely positively affects my 22 month old Australian Cobberdog and I will continue using it. I just don’t need a lot of it stored.
MN
Michelle N.
It has hands down helped my 13 year old…
It has hands down helped my 13 year old baby girl to stop wetting on the carpet. I noticed a difference with in a week. We are on our 4 order. So please to have found this product !!!
RC
Robert C.
Multiple timely request for refund with…
Multiple timely request for refund with no response. Their diffuser had no effect on my dog peeing in the house.
Response from TherapetMDFeb 7, 2026
Hello Robert,
Thank you for sharing your feedback, and we’re truly sorry for the frustration you’ve experienced.
We understand how disappointing it is when a product doesn’t work as expected, especially when it comes to your pet’s behavior. We also apologize if your refund requests were not addressed promptly. That is not the experience we want for our customers.
Please reach out to our support team at [email protected] with your order details, and we’ll review your case immediately to help resolve it.
We appreciate you bringing this to our attention and hope to make this right.
Best Regards,
John of TheraPetMD