Tessie C.
I received one as a Gift it is Awsome…
I received one as a Gift it is Awsome Thank you very Much

Get ThePhotoStick or ThePhotoStick Mobile to easily and securely backup all your photos and videos and free up space on your phone or computer.
ThePhotoStick (thephotostick.com) has 555 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Tessie C.
I received one as a Gift it is Awsome Thank you very Much
Dana H.
First of all, I waited forever for this thing to get to me. Secondly, it doesn't work! I've tried running this thing so many times I lost count! I followed the directions which are simply, "Insert the Photostick, click GO and that's it! Not! It found tons of pictures, but the bar got as far as 2%, then just stopped. I tried it again, it got to 4% and stopped. Then I put it over and over and over again, and the bar just had a blue line going across, like it was scanning. I left it alone FOR TWO DAYS, and it was doing the exact same thing!!! I paid $80 plus for this thing and I am beyond ticked off right now!! I finally got a day off from work, plugged it in, now the blue line goes like before, but all the 'numbers' that used to show how many places it scanned, and how many pictures it found, now just all show ZERO!!! I waited 2 years to finally buy this, and now that I finally did, I got screwed! Trust me, I've got a big mouth, every soul is going to hear my experience with this thing!!!!
Response from ThePhotoStickJan 15, 2021
Hello, I apologize for the inconvenience this has caused you. Your satisfaction is our priority. Please email me at [email protected] and I will personally assist you if you still need it. Thank you, Debby
Gail
If I could give this company zero stars I would. Ordered and paid for 2 sticks October 13. Still not received. Did their chat function at least 3 times now, canned response from reps who don’t read my requests for actual assistance each time. Left wondering how to either get a refund or find someone in the company who will actually check the details of why this is taking so long to receive.
Response from ThePhotoStickJan 15, 2021
Hello, I apologize for the inconvenience this has caused you. Your satisfaction is our priority. Please email me at [email protected] and I will personally assist you if you still need it. Thank you, Debby
Phil B.
Just received the PhotoStick and have backed up pics from our PC. It seemed to work seamlessly and was easy to use. Pretty slick.
Daniel
I made a purchase for 2 128gb photo sticks. One of them is so defective that it malfunctions every time I insert it into the usb, the computer says there is a problem with this device and that it needs to be repaired. I have used the repair option with the computer and then it will find the pictures then it malfunctions again. No matter on how many times I have tried it and with different USB ports to see if that this might be the problem, but it is not just the device itself.. would like a refund or send another to me if possible.
Response from ThePhotoStickJan 15, 2021
Hello, Sorry for the late response. I apologize that our product did not meet your expectations. Your satisfaction is our priority and we hope that you will give us the opportunity to make it right. If you have not already been assisted, please email me at [email protected] and I will personally assist you with our technical support contact information or with a return or replacement if needed. Thank you, Debby
Meghan Ronald R.
I received my photostick and was pleasantly surprised. It was actually a lot easier than I thought it was going to be! I just followed the instructions on the back of the package and was able to back up my photos in no time. I am excited to have my photos backed up on the photostick in case anything happens to my phone. Great product!
דב ש.
I received the photo stick at 31.10 and I received the answer : USB device not recognized . The last USB device you connected to this computer malfunctioned and Windows does not recognize it . It is 128 GB device . Windows 10 O.S . Please help to work . This mail was sent twice to you but no come .
Response from ThePhotoStickJan 15, 2021
Hello, I apologize for the late response and that our product did not meet your expectations. Your satisfaction is our priority and we hope that you will give us the opportunity to make it right. Please email me at [email protected] and I will personally assist you with our technical support contact information or with a return or replacement if you still need it. Thank you, Debby
Connie Harding S.
Was gifted this by a friend. Good experience. Made it very easy to transfer files from my iPhone to my MAC
Response from ThePhotoStickNov 6, 2020
Awesome Connie! Glad to hear that you can easily retrieve the photos/videos from your iPhone and store them safely on the PhotoStick and transfer them to your Mac as well.