ThePhotoStickReviews of thephotostick.com

2.5555 reviews
Appliances & Electronics
South Colorado Avenue 225, Haxtun, Colorado

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ThePhotoStick

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About ThePhotoStick

Get ThePhotoStick or ThePhotoStick Mobile to easily and securely backup all your photos and videos and free up space on your phone or computer.

ThePhotoStick (thephotostick.com) has 555 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.

Also known as: thephotostick.com
Website: thephotostick.com
Category: Appliances & Electronics
Location: Haxtun, Colorado
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 65% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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ThePhotoStick reviews

555 approved reviews, newest moderated first

Denise
Nov 14, 2025
Customer support is outstanding.
Customer support is outstanding. I ordered three units and a cover for Christmas gifts. Shipping was timely, however my order was incomplete as only one unit and cover arrived. I contacted support and immediately received a request to send pic of what I received. Against the envelope background with label information readable I uploaded pic. Within 24 hours, Rachel emailed me that my order is being completed for shipment. Customer service skills are excellent!
Response from ThePhotoStickNov 14, 2025
Hi Denise Thank you so much for posting this review and letting us know that you are pleased with the prompt attention you were given by our customer support team. If you need any further assistance, please do not hesitate to reach out to our customer support. They are ready Monday – Saturday 8am – 8pm PST (excluding major holidays) to assist you. Sincerely, ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Manny P.
Oct 21, 2025
Issue not loading my photos.
I had an issue not loading my photos on the PhotoStick Omni. My IOS update couldn’t read it. I contacted customer service and tried the work around sent to me. It didn’t work either. The company sent me new PhotoSticks and they worked perfectly. Great customer service For me, great product. Thanks to them Manny
Response from ThePhotoStickOct 21, 2025
Hello Manny! Thank you so much for posting this review and letting us know that you are pleased with the prompt attention you were given by our customer support team. If you need any further assistance, please do not hesitate to reach out to our customer support . They are ready Monday - Saturday 8am - 8pm PST. (Excluding major US holidays) to assist you. Thank you ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Justin H.
Oct 8, 2025
Just awful
Just awful! Not straightforward to use, complicated and slow to download. No real guidance on how to use. Comes up with something different every time I plug it in. After 2 days of trying to work it out it’s going back. Also cheap plastic, doesn’t fill you with confidence it will keep things safe.
Response from ThePhotoStickOct 8, 2025
Hello Justin Thank you for your feedback. We regret that our PhotostickOmni did not meet your expectations. We would appreciate the opportunity to discuss this further and provide a resolution. Please contact us at https://www.thephotostick.com/pages/support-center at your earliest convenience, so we can better assist you. Thank you. Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Sander
Aug 11, 2025
Fragwürdiges Produkt das nichtmal funktioniert
Meine Tante hat diesen Stick aufgrund irgendeiner Werbung gekauft. Der Sinn des Produkts erschliesst sich mir grundsätzlich nicht. Man bezahlt einen völlig überhöhten Preis für einen simplen USB-Stick mit einer simplen Software. Realistischerweise würde so etwas 10 bis 20% dessen kosten, was hier verlangt wird. Noch schlimmer ist aber, dass das Ganze nicht einmal funktioniert. Bereits nach dem ersten kopierten Bild stürzt die Software ab. Wenn man schon ahnungslosen Leuten zu Fantasiepreisen einen Billig-Stick mit dem Versprechen andreht, dass damit ganz einfach alle Bilder gesichert werden können, dann sollte dieses Versprechen wenigstens eingelöst werden, um den absurden Preis halbwegs zu rechtfertigen. Aber leider ist nichteinmal dies der Fall. Das Produkt ist wert- und nutzlos.
Response from ThePhotoStickAug 14, 2025
Vielen Dank für Ihr Feedback. Wir bedauern, dass ThePhotostickOmni Ihre Erwartungen nicht erfüllt hat. Wir würden uns freuen, dies mit Ihnen besprechen und eine Lösung finden zu können. Bitte kontaktieren Sie uns so bald wie möglich unter https://www.thephotostick.com/pages/support-center. Vielen Dank. Rachel ThePhotoStick-Testteam ThePhotoStick-Supportcenter: https://www.thephotostick.com/pages/support-center
Tony B.
Jul 3, 2025
USB Flash Drive
For the same price, you could buy 10 128GB USB flash drives, and they would all work the first time
Response from ThePhotoStickJul 7, 2025
Hello Tony Thank you for reaching out today and expressing your thoughts. Please note, our Photosticks do so much more then the basic flash drive you can buy at the stores. Our product not only removes duplicate photos, it Automatically organizes your files neatly into folders so they're easy to find. Your basic flash drive cannot do that. If you are needing further assistance with your order, please reach out to our support directly and ask for a technical support agent to further assist you. Please click the website link below to be connected to our customer support center during our operating hours (Mon.-Sat. 8am -8pm PST). One of our agents will be happy to assist you. Please have your order number ready Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Marlene D.
Jun 25, 2025
Very easy to use
Very easy to use. Holds all my pictures! Would highly recommend.
Response from ThePhotoStickJun 30, 2025
Hello Marlene Thank you so much for posting this review and letting us know that you are pleased with our product. If you need any assistance, please do not hesitate to reach out to our customer support . They are ready Monday - Saturday 8am - 8pm PST. (Excluding major US holidays) to assist you. Thank you ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Michelle D.
Jun 19, 2025
Highly Recommend
Very easy to use! I backed up over 13,000 photos using ThePhotoStick and I still have plenty of room for more. I would highly recommend this product for anyone looking for a backup solution to keep their files safe.
Response from ThePhotoStickJun 25, 2025
Hello Michelle Thank you so much for posting this review and letting us know that you are pleased with our products. If you need any further assistance, please do not hesitate to reach out to our customer support . They are ready Monday - Saturday 8am - 8pm PST. (Excluding major US holidays) to assist you. Thank you ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center
Glenn S.
Jun 9, 2025
Not sure why the photo stick omni has…
Not sure why the photo stick omni has to be used. Bought the smallest version and intended to use another usb stick to download photos … however it doesn’t recognise any other usb . Also after plugging the original photo stick omni usb into the pc all I get is a spinning wheel.
Response from ThePhotoStickJun 9, 2025
Hello Glenn Thank you for reaching out to us today. Please click the website link below to be connected to our customer support center. One of our agents will be happy to assist you. Please have your order number ready Thank you Rachel ThePhotoStick Review Team ThePhotoStick Support Center: https://www.thephotostick.com/pages/support-center

ThePhotoStickReviews of thephotostick.com

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Fragwürdiges Produkt das nichtmal funktioniert

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