Noel B.
Part got here sooner than expected
Part got here sooner than expected. Thanks for the prompt service!

We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
RV Fridge Guys (thenorcoldguy.com) has 757 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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757 approved reviews, newest moderated first
Noel B.
Part got here sooner than expected. Thanks for the prompt service!
Sean B.
If I could give negative I would. I payed for the service a week ago and still haven’t heard back from the guy.
Troy S.
Ordering an shipment was fast and accurate. So far it has been great dealing with them. I do wish I had shopped alittle longer for my part as I found it cheaper on Amazon by nearly $40.00
Kelsey D.
Great Shopping experience.
THERESA P.
The prompt delivery was appreciated but your customer service is what gives you 1 star. I had some questions and contacted you numerous times but was not able to reach a live voice and all your voicemail boxes were full. I only needed the inside of the door but instead received a new door, had I been able to talk to someone I would have understood what I was ordering.
Response from RV Fridge GuysJan 5, 2020
Really sorry you had troubles reaching us. There is no way for you to order just the inside of the door... It's not a part. The door that you received is the part that you needed and we trust that you received it okay? We try to be as informative as possible in our descriptions so that our customers know exactly what they're getting.
Joanne C.
Received quickly with no damage.
Kevin S.
Very prompt service and responsive to emails. I will recommend The Norcold Guy to everyone I know. Thanks!
KaNic
We purchased a brand new Norcold fridge through their website almost 4 weeks ago. You would think that after paying nearly $3,000 for a fridge that you would get some kind of update. Nothing. It still says on their website 'awaiting shipment.' We have tried calling, emailing, and even paging through their phone system. Nothing. Such poor customer service. If it's delayed, just notify us. Not one human or communication....we're starting to think this is a scam. So if you're thinking about buying a fridge from them, think twice. They may just take your money and run.
Response from RV Fridge GuysNov 11, 2019
Mr. Parker, we're not seeing any orders under your name or any contact to our company from you... Are you positive you ordered through The Norcold Guy? If so, what is your order number? I'd be happy to give you an update. If it was a special order refrigerator (some features are made to order), then that would explain the delay. Look forward to hearing back from you!