RV Fridge GuysReviews of thenorcoldguy.com

I did a bunch of research before buying a Norcold 5.5cf fridge, in BLACK. When the fridge arrived, it did not have a door panel, at all. I asked where my black door panel was, and I was told that it needs to be purchased separately. Now, I am a pretty reasonable guy. I bought from The Norcold Guy because the product description said it was black, and showed a picture with a black door panel. Other companies sell this fridge for 20% less in some cases, but showed a picture with a woodgrain doorpanel, which is not what I wanted. I gave this company the opportunity to correct the problem, and they have not even emailed me back. If this thing was not HUGE, I would have already sent it back. My recommendation is to either purchase somewhere cheaper, or enjoy a fridge without a door panel.

First of all I want to let everyone know the reason why I rated it 2 stars. I had placed an order for 4 ice trays and meant to order 2. I immediately emailed the company to let them know so they can catch the order before going out and it did not happen. I had sent 3 emails and left two messages on their voice mail and nobody even responded. Lets just be really honest here, finally after 5 days I get an email from Brian to try and help me through this situation in how I can return 2 trays and I'm still waiting. Website is definitely on point, very clean and clear on the details but to be a good company all around you need to make sure customers need to be taken care of from all points of communications.

Just as described and fast delivery.

I’ve been trying, through phone messages and emails, to cancel the order that you haven’t yet shipped. Another provider had me the part in two days.

Parts were what needed and Delivery was fast

I received my purchase quickly. Worked like a charm.frig is now running great. Thanks so much

I ordered a thermostat and within 4 days I had the product.Quick service.

Wonderful to deal with! I would (& have) recommended them to friends in RVs. Thank you so much!! 👍