Joanne S.
Product was shipped right away and was…
Product was shipped right away and was good quality!

We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
RV Fridge Guys (thenorcoldguy.com) has 757 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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757 approved reviews, newest moderated first
Joanne S.
Product was shipped right away and was good quality!
The main M.
This replacement product was almost identical to my old one, which made it easy to install. However the product was four days late in receiving it.
Todd P.
Ordered a circuit board for my camper fridge that showed "in stock" on the website. Waited 5 days and nothing so I called and was told the item was on backorder with no estimate ship date. Took over one month to finally get the part.
Response from RV Fridge GuysSep 1, 2026
Todd, the lead time for the part you ordered is listed next to "availability" above "add to cart" on the product page. We're sorry for the extended lead time, but those delays are set by the manufacturer. Hope the install went well and that you have a great rest of the summer!
Jeffery W.
I have yet to receive the item I don’t know W where it is or why it hasn’t come. Email says it is shipped out somewhere but I haven’t received it Very disappointed
Teresa G.
The part was correct and works great. Packaging needs a bit of improvement. The ESD bag meant to protect the component was not taped shut and by the time it got to us, it was just lying in the box not doing its job. Other than that, a great experience. I give the experience 4 1/2 stars.
Debbie B.
From ordering to receiving it was a great experience I appreciate the fast response and receiving of my purchase would recommend to friends and family thank ou
Carmen N.
We didn't get our order, it was cancelled and we were refunded. Assuming parts were not available but did not get any communication from RV Fridge Guys. Do you expect to restock these?
Response from RV Fridge GuysJul 19, 2026
Carmen, sorry you missed the message. It was sent through under your account and states that the part is discontinued by Norcold. We would have loved to have kept the order for you but we're told it's no longer manufactured. It's not our choice...
HG
Horrible customer service!!! Ordered a control board panel, order #1060069 and need status on the delivery date; however NO ONE answers, system doesn’t allow me to leave my contact info. VERY DISAPPOINTED. It feels like this website is a scam.
Response from RV Fridge GuysJul 19, 2026
So sorry you had a bad experience... The part you ordered had a lead time of 2-3 weeks when you placed it. It's listed above the "add to cart" button next to "availability". I do see, however, that this was shipped and received on July 6th. Let me know if there were any issues.