James B.
You can count on the Fridge Guys
The knowledge, the friendliness, the timely delivery, all top of the line service. I ordered a glass shelf for the fridge and the packaging was exceptional.

We pride ourselves on our extensive knowledge of the Norcold, Dometic, Furrion, and InVision products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. RVFridgeGuys.com is an independent Norcold, Dometic, InVision, and Furrion parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a working refrigerator.
RV Fridge Guys (thenorcoldguy.com) has 757 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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757 approved reviews, newest moderated first
James B.
The knowledge, the friendliness, the timely delivery, all top of the line service. I ordered a glass shelf for the fridge and the packaging was exceptional.
Karen T.
I have not received
Response from RV Fridge GuysJul 19, 2026
This part had a lead time of 2-3 weeks and it has not reached that estimate as of yet, Karen. If you need to cancel the order please let us know by reaching out to [email protected].
Claudia T.
We ordered the same part twice and tried to ask you to cancel that last order. I didn't get any return email to my request. We also tried calling but your greeting message just kept repeating over and over. The first part came two weeks after you said it would be here. I would like my $81.54 back. Claudia Tower
Response from RV Fridge GuysJul 19, 2026
Claudia, I see that the duplicate order was cancelled for you.
Kirsten B.
Shipping wasn’t efficient and I had no choice but to select shipping that was more than the item cost. Three items came in three separate boxes for one order and at different times. Other than that - all good!
Response from RV Fridge GuysJul 19, 2026
Kirsten, we had to ship these parts from different warehouses and one of them was a special order part we had to order for you. That's the reason for multiple boxes. Shipping can be pricey when things are shipped separately for parts that are not in high demand.
MIKE W.
I ordered a circuit board and control panel. The checkout was so smooth I figured I must have forgotten something. I thought it would be a week before the item arrived, but it was almost as fast as a two day item from that big online place with very reasonable shipping! The web site was uncluttered and pretty clear, although when I first looked at the order, to see what time frame for shipping, I missed the “shipped” annotation, which was very small and unobtrusive. I have not replaced the items yet, but it is clear that they are new parts that were wrapped well! If I need other parts, I will definitely be a return customer.
Michael
I never received my item I ordered.
Response from RV Fridge GuysJul 19, 2026
Michael, I just looked into your order and you're right. This is way beyond the estimated lead time we got from Norcold. We can always cancel the order if you're not able to wait any longer. Just let us know.
Jason O.
Wrong product was sent and no response to my email for a return.
Response from RV Fridge GuysJul 19, 2026
Jason, please forward your information to [email protected] so that we can get this sorted out for you!
Kim B.
WOW !!! They were super nice, easy to deal with, knew their product line and which models were the upgrades and also very fast shipping ! We love our new mini fridge in our boat that replaced the one that came with
Response from RV Fridge GuysJul 19, 2026
Thanks for the kind words, Kim!