The iFISH StoreThe iFISH Store provides one of the widest selections of freshwater aquarium and pond fish available online today. We have been providing freshwater fish to aquarium and pond enthusiasts for over 20 years. Here's what you can expect from The iFISH Store: High Quality Fish / Low Pricing / Fast, Low Cost Shipping / Superior Customer ServiceFollowing quarantine, all shipments are sent via FedEx Overnight at a flat rate on all orders regardless of size. Interested in something you don't see in our store? Contact us at [email protected] or 516.524.6423 and just ask!
The iFISH Store (theifishstore.com) has 4,236 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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GK
I bought the 10 discus pack from the ifish store. They arrived almost a week ago and are doing great! I think that they picked a good variety of fish for me and even got a couple like-colored pairs. This was my first purchase from ifish and also my these discus are my first fish. I am very happy with my purchase and and would definitely buy from them again :)
Angel B.
Beautiful Discus great color and the ones I wanted
Manuel B.
Great transaction... had a little problem and they responded quicker than I ever expected. Great company to work with.
Michael O.
Easy and professional
ronald G.
all arrived healthy and strong after 1 the fish are striving and well. we are satisfied with all
A. L. B.
My koi arrived from New York to Texas and were in my pond within 23 hours of being picked up by UPS. The company called to find out if it was OK to make a substitute for one size of fish. Fish were packed beautifully. Their "New Arrival Acclimation Guide" was detailed and helpful. All fish were exactly as described. I'll use The iFISH Store again.
Susan W.
Half of my fish died within 48 hours. One arrived dead. They are more than willing to give you credit, but you must spend over $100 to get free shipping otherwise it would cost $40 for shipping. Not worth it.
Response from The iFISH StoreSep 18, 2019
Hello Susan; We're sorry you're experience with us was not a good one. You had ordered a very large array of species including Discus, African Cichlids, Gourami and Betta fish. We're alarmed that half of them perished within 48 hours of receiving them! These species should not be housed together and require different tank parameters so we certainly would like to pursue exactly what happened and what you observed in the two days following acclimation. If one of the fish perished in transit, we absolutely would have issued either a credit toward a future order or a refund. With the other fish that perished after 48 hours, we also would like to understand more fully what the exact situation was in those 2 days. We like to work with our customers to explore the root cause of any less than desirable experience...simply so we can ensure that it doesn't happen again. In your case, so many different types of fish perishing in one order is something we've not seen before and would like to discuss it further with you. We will contact you via email to see if we can gather further information so we can pursue this further. Also, just as a note to your comment on shipping, we have a standard shipping rate of $39.99 regardless of order size or destination. The "free shipping on orders over $100" must be from another online vendor you have worked with.
Cheryl D.
Every time I have ordered fish they were exactly as expected. I live in FL and with shipping overnight they are delivered before 10:30 am...the fish are in transit for only about 18 hours. I would/will buy from them again and recommend my friends to do so as well!
