Debbie R.
My last order had three boxes of the…
My last order had three boxes of the turkey that were expanded and seemed to not be sealed correctly. I did not use
Response from Happy HowlJul 16, 2026
Oh no, we are so incredibly sorry to hear about those expanded turkey cartons! You absolutely did the right thing by not feeding them to your pups. We want to get this sorted out and make it right for you immediately. We reached out on July 9th and 10th to request a few quick photos of the damaged boxes so we can process your replacement or credit, but we haven't seen them come through just yet. If you could please email those photos over to [email protected], our team will jump right on this for you! Thank you so much for your patience and help!


