Happy HowlReviews of thehappyhowl.com

Response from Happy HowlAug 31, 2026

Sometimes our pups have a very clear favorite! 😂🐾 Hopefully the lamb gets a better review from your little food critic. If your pup is used to kibble or frozen food, the softer, stew-like texture of Happy Howl can take a little getting used to. You can also try gently warming the food for about 10 seconds in a microwave-safe bowl to bring out the aroma. And if you’d like a few more picky-eater tips, feel free to reach out to us anytime—we’re happy to help! 💚 Warm Wags, The Happy Howl Team

Response from Happy HowlAug 26, 2026

Thank you for your review! We are so sorry your dog isn't loving the food just yet. To help tempt a picky eater, try warming the meal in the microwave for a few seconds to boost the scent, or mix a small spoonful into their current favorite food to ease the transition. We truly appreciate you giving Happy Howl a try!

Response from Happy HowlAug 26, 2026

Thank you for your review. We are so sorry your dog refused to dig into the Beef Stew! While our recipes are built for hassle-free storage and made with natural, high-quality ingredients, we know every dog's palate is different. To help encourage a fussy eater, try warming the food slightly to boost its aroma, or gently mix a spoonful of Happy Howl into his familiar food to ease the transition. Thank you again for giving us a try!

Response from Happy HowlAug 25, 2026

We are so sorry to hear that your Yorkies are experiencing loose stools—we completely understand how frustrating and messy that can be! When transitioning to a rich, human-grade food like Happy Howl, a dog’s digestive system can take some time to adjust. We recommend slowing down the transition by mixing a small amount of Happy Howl with their previous food, or adding a spoonful of pure pumpkin puree to help firm up their stool. We do see that you have an active subscription scheduled to process on September 9th. If you would still like to pause or cancel that order, please email us at [email protected] and our team will gladly assist you right away!

Response from Happy HowlAug 20, 2026

We're sorry Happy Howl wasn't a good fit for your pup! 🐾 We completely understand how frustrating it is to have unopened food that your dog refuses to eat. Please reach out to [email protected] with your order details, and our Happy Howl team will be happy to look into this and see how we can help. 💛🐶

Response from Happy HowlAug 18, 2026

Hi there, Thank you for reaching out. I completely understand checking in, especially since you placed your order on 08/11 and it still hasn’t arrived. Our standard delivery time is typically 2–5 days, so this is definitely taking longer than we would normally expect. I’ve reached out to our Fulfillment team to get an update on order #205454 and find out exactly where things stand. I’m keeping an eye on this from my end as well, and as soon as I hear back from Fulfillment, I’ll get right back to you with an update and the next steps. Thank you for your patience while I track this down. I’ll make sure we stay on top of it for you. 🐾 Warm Wags, Rachel The Happy Howl Team

Response from Happy HowlAug 17, 2026

We’re glad to hear your pup has had no issues with Happy Howl, and we completely understand your frustration around the cost and the importance of a slow transition, especially for a dog with allergies and a sensitive stomach. 💛🐾 We do want to clarify that Happy Howl subscriptions receive 20% off on recurring subscription purchases, so the subscription savings continue beyond the first few orders. We’re also sorry to hear that your conversation with our customer service team left you feeling unheard. Your pup’s needs and the time required to transition foods are important, and we appreciate you bringing this to our attention so we can continue improving the experience. The Happy Howl Team 🐾