Food arrives on time and my dogs enjoy their meals. I feel feeding a fresh diet to my dogs will prolong their life!
Response from The Farmer's DogDec 15, 2022
All we ever want is more time with our dogs, right? It makes us so happy knowing your dogs are enjoying their fresh recipes. Thanks for sharing, Stacey!
BB
Buddy B H.
My dog is 14 has very little teeth and…
My dog is 14 has very little teeth and sleeping all the time. With this food he up has energy his weight has been amazing for a elderly dog. He even is running again with other dog's. When he is around dry food he refuses to even touch it! My other young dog's are jealous of Buddy fancy food. Over all the customer service has been above top notch! You don't find human interaction with customer service anymore or people who truly care. This company has made us feel more like friends not just another dollar.
Response from The Farmer's DogDec 13, 2022
Buddy has made up his mind - fresh food only! The power of a fresh, healthy diet never ceases to amaze us and it truly brings such big smiles to our faces when we hear how well dogs like Buddy are doing once they've made the switch. At the end of the day, we're just a team of dog people ready to help and provide support to others that love their four-legged family members. We love having you and Buddy in our community!
SA
Saul A.
Our dog absolutely loves the food great…
Our dog absolutely loves the food great job !
Response from The Farmer's DogDec 13, 2022
We love your dog right back, Saul! Thanks for sharing.
JE
JOANN E.
Piper loves this food
Piper loves this food. She used to walk away from her kibble and wait until later at night to eat. I guessed she was just really hungry by then. Now she runs to the kitchen twice a day and eats it all up. I like the guesswork on how much to feed her not being an issue. My neighbor’s dog will only eat lamb. That’s it. She told me there was no use in trying this. I took her a meal of Farmers Dog to just try and now she’s going to order from here too. I recommend you try it. It’s a bit pricey for me, I wish it was less so, but I’ll make it work. My Piper is happier.
Response from The Farmer's DogDec 13, 2022
Meal time has never been better for Piper! Thanks for sharing some of her fresh recipes with your neighbor. We so appreciate that and look forward to feeding her pup too! We do have many different plans available so if you're ever interested in exploring other options that work well for your budget, just send us an email at [email protected]. We're always happy to chat. In the meantime, give Piper some extra belly scratches from us 🧡
KB
Karen B.
We love TFD and now make it work in our budget for our dog and cat!
We tried The Farmer’s Dog after our one year old McNab’s coat started to look a bit dull, and she didn’t seem to really enjoy her organic kibble. Within 5 days of adding The Farmer’s Dog fresh food to her diet (50/50), she looked glossy. Immediately, you could see in her expression how much she enjoyed her meals now with fresh food. She is excited with by the variety of flavors as well. We let her pick her next bag from the freezer, and each bag is 2 toppers for us. We’ve made the cost work for our family budget because we see how much better she looks and feels and how much happier and more energetic she is with fresh food diet. We even transitioned our cat to a partially fresh diet (different vendor) and he is doing amazing on it. I’m convinced fresh is the best way to go, but for budgetary reasons we do still offer some kibble. Both pets love the change!
Response from The Farmer's DogDec 13, 2022
Fresh food for all! We couldn't be more pleased to hear this, Karen. The comfort in knowing your dog (and cat!) is healthy and happy on her recipes is truly priceless and we feel so lucky to be a part of her journey. Sending lots of love to your crew 🐾
JW
JAMES W.
My dog wouldn’t eat it.
My dog wouldn’t eat it. Canceled the subscription and they sent me yet another 2 weeks of food. Stated it was already in the process even though it wasn’t due for 3 weeks. Not a trustworthy business practice and that speaks to the entire company. IMO
Response from The Farmer's DogDec 10, 2022
We strive to make our delivery process as seamless as possible and we apologize for any confusion that was caused here. Our Customer Experience team sent you an email to learn more about your experience and offer some tips for your dog. We know it can be frustrating it can be when they don't eat! Please let us know if there's anything else we can do to help.
RR
Rachel R.
Beyond Excellent
I set up a subscription for my mother (>60), who is a caregiver for my elderly Grandmother, given on top of that, she spends hours on making sure a picky, older dog, Jeb, eats his food. The first few weeks, this was AMAZING but then Jeb stopped liking it. That said, this is the longest Jeb ever ate something without complaint. My Mother tried mixing food and all of the suggested advice to get Jeb to eat the food again but to no avail.
One of us was supposed to cancel the subscription but then I got even busier with my PhD and both parents contracted COVID. Today, I recieved an email that another box shipped and cost over $100. I was horrified. Apparently, neither my mother nor I had been able to cancel the box with what was going on in our lives. I spoke with a customer service agent on the phone, Theresa, who was incredibly understanding and resolved the issue with speed, kindness, and integrity.
I am beyond impressed with the quality of both the food and customer service of The Farmer's Dog and give my highest reccomendation of it for anyone looking for fresh dog food.
Response from The Farmer's DogDec 6, 2022
Thanks for sharing your experience, Rachel! We're sorry that Jeb lost interest in his fresh food - picky eaters can be so tough to crack. Please know our door is always open if you'd like to try again in the future. Best of luck with your PhD and we hope your parents feel better soon!
BE
Ben
Great Dog Food
Our dog absolutely loves the food!! Great packaging and communication makes this a no-brainer for anyone considering using The Farmers Dog as their food source for their furry family.
Response from The Farmer's DogDec 6, 2022
Thanks, Ben! We appreciate the kind words. Please tell your dog hi from us!