The Farmer's DogReviews of thefarmersdog.com

I’ve been using the Farmers Dog for a few months now and my dogs seem to really enjoy the food. I issue I have with this company is their inconsistent delivery schedule. The orders came like clockwork the first couple of months, but the deliveries have become inconsistent. I spend nearly $160 a week feeding my 2 dogs, and I’m fine with this. What I’m not fine with is not knowing when my next order to arrive. I was preparing my dogs food fresh before and it looks like that’s going to be my least stressful choice going forward. I cancelled my subscription. If I can’t rely on a delivery every week, I’ll make my own food. It’s a fraction of what this inconsistent service charges.

I love the product my dog love the product. Today the delivery service did not leave my order at my door but at a neighbor house. I immediately called to see where it was, and found out it's at my neighbors house, I ask them to have the delivery service to come back and bring it at my house. And of course they say they are able to do this, its rainy and cold and the box is heavy. They said I would have to retrieve it myself. I was not happy with the Heather customer service agent who I was dealing with, I felt she didn't care. I told her have that delivery service should pay my order, and she said no we can't do that. Finally she offered a partial refund. Its not about the money its about the service. It's not cheap buying for two dogs, but they really love it. I asked to speak to a supervisor and he did return my call quickly, he was apologetic but really did not make me happy and felt cared for the their delivery service more than me. At this point I canceled my subscription with them. If I'm paying this much for this product I need it at my door and have to go retrieve it down the street. The box was was wet since its rainy and cold in Dallas, I got my feet, I hope I dont get sick. I got my hardwood floors wet. They do have great food but did not make this customer happy.

I had been a big fan of Farmer's Dog, believing their product to be nutritious and a good choice for my senior beagle. However, after a couple of months my dog--for whatever reason--refused to eat her food. I tried everything, but only once we returned to Simply Nourish was she back at her bowl, tail wagging. So, the cons: that, plus the hefty price. A big pro: the outstanding customer service, which is quick, friendly, and truly understanding.

My little 8 lb dogs, at 10 n 11 years old, have more energy since I have changed them to the Farmer's Dog Food. They love it... Thank you the Farmer's Dog Food..

The Farmer's Dog provided some of the fastest, customized, and most useful responses to my questions via email correspondence. I sent the initial email on a Sunday and they replied back in like 20 minutes! WITH a custom response! And then they replied back again later to my reply (with another customized response), simply as a courtesy! Pretty impressive.

Our dog really looks forward to eating her meals now that we added The Farmers Dog food to her usual kibble. We have her on a half and half blend.

I spoke to Andy today. He was AMAZING. I told him I want to express my gratitude for his excellent work and patience but he was just so modest. Doing it any Andy! 😁 Last of a very wonderful dying breed of service, helpfulness and patience. And The Farmer’s Dog as a whole! AMAZING! 🥰 🌟⭐️🌟⭐️🌟

The pros are that it was shipped out fast and packed very well. I have an old beagle and an older shishtzu with extreme allergies . Both dogs loved it . The cons are that on the 2nd day of transitional feeding my shishtzu started to experience uncontrollable stools . On the 5th day my beae started experiencing the same along with gas . I tried adding canned unsweetened pumpkin to see if this would help but it didn't. I alerted farmers Dog with my problems and told them that I did not use 3 out of the 4 packs that I received . There customer service team was awsome in communicating with me and refunded my money for the 3 unused packs. My dogs did love the taste . Its unfortunate that it didn't work out better. Thank you