Elizabeth J.
The company refuses to delete my…
The company refuses to delete my account and will only confirm deletion of my payment method. They have kept my address and phone number as well as whatever other information they have on my account. They stated in the email “ Thanks for reaching out to the Privacy Team at The Farmer’s Dog! After a careful review of your Deletion request, we can confirm that your credit card information has been deleted. Please note that, as a past customer of The Farmer’s Dog, we cannot fulfill the request with respect to certain other personal information because the information we collected falls within a permitted exception under applicable laws.”. One star.
Response from The Farmer's DogDec 21, 2023
We’re so sorry for any frustration caused here, as we’re required to maintain certain business records. We can confirm that any record retention is in compliance with law.



