Karen of the D.
Well I gave them a 1 because I wanted…
Well I gave them a 1 because I wanted to order, but the line of questions leading up to the purchase is crazy, I wanted to know the cost simple as that, but they make you answer a bunch of unrelated questions. My mom tried it and gave up after they started asking her to purchase other items, still nothing about the dog food, me I gave up after question 4 , I know they are using AI and AI has made companies very successful, I just wanted to know a few simple things before I went on the ai journey. Shame because I think it would’ve been great for my dog, but I basically already make the same exact thing, I guess I was just trying to free up my schedule a little 😂
Response from The Farmer's DogJul 1, 2025
Hi Karen, thank you so much for sharing your feedback with us. We value your time, and we aim to make the sign-up process quick and straightforward. That said, we are so sorry that we fell short of expectations, and we’d love the opportunity for another chance. Determining your meal plan, recommended recipes, and daily price usually takes about three minutes per dog. Every dog is unique, and your exact plan and price options will depend on your dog(s) and their food needs, factoring in age, weight, activity level, and more. Plans start at about $2/day, and delivery options mostly range from 1 week to 2 months of food and include free shipping. If you’d like to know more, we're here 24/7 at (646) 780-7957. We promise you’ll speak with a human, and you may even hear a few of our pups in the background! We're always here to help!



