TheDressOutlet.comReviews of thedressoutlet.com

Brittany you are very helpful person. I really appreciate you so much!

Brittany was very helpful. She walked me through my issue and got it all resolved quickly.

Britney was super helpful and patient with my requests! So much cheaper then on regular retail. Now I just need to go on every day and hope they have my correct size and dress for my daughters upcoming wedding! Thanks

the service was amazing, i was upset that there is no physical store to try on but other then that no issues, the workers are caring and very patient. they take what you want in and help you find the closet thing to it.

I’m a smart shopper and can see “final sale not returnable “ when I shop. Don’t waste your $ shopping here. If you use a discount or if it’s on sale for any reason, they consider it nonreturnable! I recently bought a MOB dress, used a discount but it was too tight. They refused to accept it as a return, saying it was “on sale!”

Terrible return policy. The dress I received was beautiful. Received the day before I left for an out of town wedding. Dress didn't fit, so I planned to return it when I got back to town after the wedding. I didn't realize the return policy required notifying them within 5 days(!!!) so I missed the window to return. Most businesses are more generous with their holiday return windows, but Dress Outlet was inflexible. Will never use this company again and will let everyone I know not to use it.

I was looking for a gr 8 grad dress and Britney helped me so much! She found me exactly what I was looking for!! The help was amazing:)

Excellent Customer Service