The Company StoreReviews of thecompanystore.com

Response from The Company StoreMay 27, 2026

Hi. Thank you for your review. We are delighted to hear that you love your new sheets, though we are sorry to hear your concerns regarding the additional shipping fee. We truly apologize for any frustration this may have caused. We completely understand that unexpected charges can be disappointing. Unfortunately, due to significantly higher shipping costs to Alaska, Hawaii, and Puerto Rico, this fee is necessary to help cover the extra expenses required to ensure your order arrives safely and promptly. We appreciate your feedback and will share your comments with our team as we continue to review our policies and customer experience. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at [email protected]. Please note, we recommend contacting us via phone for immediate assistance. Your satisfaction is important to us.

Response from The Company StoreMay 27, 2026

Hi. Thank you for your review. We are delighted to hear you love the material, the substantial feel, and that the Seamist color is exactly what you were looking for. We appreciate your feedback and are so pleased the comforter is a great fit for your space.

Response from The Company StoreMay 27, 2026

Hi. Thank you for your review. We are delighted to hear you find it toasty warm and truly enjoy it. We appreciate your feedback and are so glad it’s working well for you.

Response from The Company StoreMay 27, 2026

Hi. Thank you for sharing your feedback with us. We are delighted to hear you are consistently happy with our products and that you appreciate the quick turnaround on your orders. We truly appreciate your continued support and are so glad your experience has been positive.

Response from The Company StoreMay 27, 2026

Hi. Thank you for sharing such detailed feedback about your experience with your bedding purchase and returns process. We are sorry to hear that your experience did not meet expectations and that it impacted your confidence in the overall order. We understand your concern regarding the noticeable difference in weight between the items you received in the same product line, as well as your concerns about consistency and product presentation. We also appreciate your feedback regarding promotions, product selection, and the return process, and we understand how these factors contributed to your overall impression. We are glad that our Customer Care Team was able to resolve your concerns with the restocking fee. Your comments will be shared with our team as we continue to review product consistency, website experience, and customer policies to improve moving forward. If you need any additional assistance, please do not hesitate to contact us at 1-800-323-8000, or you may email us at [email protected]. Please note, we recommend contacting us via phone for immediate assistance. Your satisfaction is important to us.

Response from The Company StoreMay 20, 2026

Hi. Thank you for reviewing the Company Store bed coverlet of voile in “clay.” We’re delighted to hear that it arrived early and was exactly what you were hoping for in terms of quality, color, and size. We’re also glad our team was able to quickly assist you with your pillow order and that everything arrived promptly. We truly appreciate your trust and loyalty, and we’re grateful to have you as part of The Company Store family.

Response from The Company StoreMay 20, 2026

Hi. Thank you for your review. We’re so glad to hear you’re enjoying the quality of the cotton percale, especially as a hot sleeper, and that you’ve been pleased with our discounts and sales. We’re sorry to hear that inconsistent availability has made it difficult to purchase complete bedding sets in the sizes you need. We understand how frustrating it is when coordinating items are out of stock, and we appreciate you sharing this feedback as we continue working to improve product availability and assortment planning.

Response from The Company StoreMay 20, 2026

Hi. Thank you for your review. We’re so glad to hear that our team was able to help you compare product weights so you could find a lighter option that better suited your needs. It’s wonderful that the voile quilt has been comfortable for you, is easier to wash, and continues to meet your expectations for quality. We truly appreciate your thoughtful feedback and your support.