TelephoneKenya.comReviews of telephonekenya.com

Response from TelephoneKenya.comDec 22, 2017

Hi Daniel, Thank you for your honesty! Make sure you've got the whole package when you choose your provider, besides low rates: free features (check your account), the highest quality possible, loyalty points for each purchase, regular Bonuses by email, Facebook giveaways, 24/7 very prompt & kind support for all your questions, free app as an alternative... Did you know about these? -Kenya 500 monthly plan? -> https://telephonekenya.com/buy/calling-plan -Regular Facebook contests: https://www.facebook.com/telephonekenya/ -The option to "Get Offers" (button down the homepage) by email -Star rating system for free to have the ideal connection -KeepCalling app that is free to install on Android or iOS devices -24/7 super prompt Support in English, Spanish and other languages. -Loyalty points on every purchase and every time one refers the service, for future free calls; you've got 183 now. -Frequent Bonus campaigns sent by email, if registered in one's account on the website. Good luck with your choice! We're here for any question: https://telephonekenya.com/contact Thank you!

Response from TelephoneKenya.comDec 12, 2017

Hi Mercy, We can assure you that we do not share any of our customers' details with any third parties, as stated in our Privacy Policy. Plus, the website you mentioned does not belong to us. You can mark the email address as spam, in case you do not want to receive any notifications from them in the future. We have sent you an email (to the email address registered in your TelephoneKenya account), providing more details. Keep in touch!

Response from TelephoneKenya.comDec 4, 2017

Hi Mary, The prices are 100% dependent on the costs of the local market in Kenya. As soon as they drop them, we also line up to that decrease. And those who are subscribed to "Get Offers" (see button in the website's footer) are notified automatically about it. Meanwhile, here is some GOOD NEWS! You have managed to collect 2,080 Thank You points for all the purchases made on TelephoneKenya.com. You can convert them right now int $20.08 Voice Credit balance. That's wow, right. Just log into your account, My Information section and tap "Convert". If you're interested to WIN some more balance, you're welcomed to join our Facebook contests: https://www.facebook.com/telephonekenya/ Keep in touch!

Response from TelephoneKenya.comNov 24, 2017

Hi, Thank you for your feedback and for opening the topic! Related to prices, we try to keep the high quality and the rates as low as possible. But the price is highly dependant on the costs we have to cover. Prices can go up but also down, which happened before. Those subscribed to "Get offers" by email, also get notified by these changes. Free credit is possible with TelephoneKenya.com via the Thank You points program. You have managed to collect 551 Thank You points in your account. When you reach 1000, you can Convert them yourself into $10 Voice Credit for your international calls. They never expire as you probably know. If you have access to WiFi, we recommend using KeepCalling app, to avoid access number costs. You may be contacted by someone in our team for more details. For more information, please get in touch with our Support team: https://telephonekenya.com/contact Keep in touch!