TelephoneKenya.comReviews of telephonekenya.com

Response from TelephoneKenya.comNov 22, 2017

Hi Damaris, Thank you for letting us know about it! Someone in our Support team is placing some tests and making some changes to your account settings. Please check your Inbox later for more details! You should not experience such glitches. For future reference, please star rate your calls to notify us related to the quality of your calls, or get in touch with us: https://telephonekenya.com/contact Keep in touch!

Response from TelephoneKenya.comNov 20, 2017

Hi Francis, Thank you for letting us know about the situation! We'll look into it and come up with the results by email. Some good news meanwhile! You've collected 920 Thank You points in your account. When you reach 1000, you can turn them into $10 Voice Credit for international calls. The credit never expires! Keep in touch!

Response from TelephoneKenya.comOct 30, 2017

Hi Washington, Thanks for getting back to us! You must be referring to Thank You points... is that true? Actually you still have 982 points in your account with TelephoneKenya, which equals to $9,82 Voice Credit. But you can only press "Convert" in your account (My Information section) and turn the points into mobile credit until you've reached 1000. You are 8 points closer. How the PROGRAM has always worked, and still does: -These points are awarded for 2 kinds of purchases you make on the website: Mobile Recharge or/and Voice Credit. Here are more details: https://telephonekenya.com/thank_you_points -Once you amount to 1000 you can convert them in Voice Credit for free calls. If you need to get in touch with us, please contact our Support team anytime: https://telephonekenya.com/contact Thank you for having been with us for so long!

Response from TelephoneKenya.comOct 6, 2017

Hi Evaline, Good news first! You've manage to collect 4,736 Thank You points in your account, that you can Convert right now in $47.36 Voice Credit balance. Imagine! That's a lot! Congrats! How to Convert points: -Log into your account -Go to My Information -Press / Tap "Convert" and wait few seconds, then check your balance and start calling for FREE. On every purchase with TelephoneKenya.com you get loyalty points. You can also get loyalty points if you recommend the service to your friends. But you can read about this on the website, under the Thank You points section in the footer. Also, there are promotions & contests almost monthly on Facebook. Sometimes, the giveaways remain unredeemed. That's a pity! So, chances are BIG you win. Please join the community: https://www.facebook.com/telephonekenya/ Keep in touch!