TelephoneKenya.comReviews of telephonekenya.com

Response from TelephoneKenya.comJul 17, 2019

Hi Shelina, All taxes are visible in the top up process on the website and the checkout. No hidden fees or small print. What you see there is all that is to this transaction. As for the "money" that reach the destination, please consider that Mobile Recharge is a transfer of goods service and it abides by other rules than a currency exchange service. The processing fee in the checkout reflects the costs on the global market, all the international transactions that make possible a fast recharge. Thank you for your understanding!

Response from TelephoneKenya.comJul 12, 2019

Hi Keziah, The service should work perfectly for you. So, since you're using the app, please make sure: -You have the latest version installed. -TRy the offline calling option from the app. It's most useful when Internet speed is slow, which most of the times influence the call quality majorly. Thank you for your understanding, and please tell us how it goes! P.S. Please convert your 1,120 Thank You points into $11,20 free Voice Credit. Log into your account and go to My Information tab. Use the Convert button on the right, in the Thank You points section.

Response from TelephoneKenya.comJul 12, 2019

Hi Apollo, Thank you for your review! The rates reflect the costs of the global market, so when these go down, our rates automatically drop. Keep an eye on Thank You points you collect in your account: https://telephonekenya.com/thank_you_points Also, are you subscribed to get the offers by email. They are pretty frequent and can bring you big bonuses and discounts. Thank you for your understanding!