TelephoneKenya.comReviews of telephonekenya.com

Response from TelephoneKenya.comNov 11, 2019

Hello, Thank you for your feedback! The only charge we apply is a minimal transaction fee. Some of the operators to whom you send recharges could also charge a VAT, but unfortunately that is something we cannot control, as we have no control over the rate exchange, that is also imposed by the local operator. Your TelephoneKenya team

Response from TelephoneKenya.comOct 14, 2019

Hello, Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks: -Make sure you have the latest app version installed on your device. -Make sure you do not have any VoIP restrictions from your Internet provider. -Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call. As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app. You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://telephonekenya.com/access_numbers. Your TelephoneKenya team

Response from TelephoneKenya.comAug 9, 2019

Hello, We have great news for you! Because you've placed many orders on our website in the past, you now have 13,050 Thank You points in your account, that can be converted into $130.50 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section. Your TelephoneKenya team

Response from TelephoneKenya.comAug 5, 2019

Hello, We have great news for you! Because you've placed many orders on our website in the past, you now have 5,035 Thank You points in your account, that can be converted into $50.35 worth of Voice Credit for free international calls. All you need to do is go to the "My Information" page in your account and click the "Convert" button in the "Thank You points" section. Your TelephoneKenya team