TechSmith CorporationReviews of techsmith.com

Amazing software company that actually takes user feedback into consideration when working on new software releases. They also provide amazing live training webinars and have lots of great user documentation on how to utilize various features across their software. However, there are several bugs across their software that make using them a less than ideal experience. Their support staff do not have adequate capability to provide 5/5 support. Sometimes I end up finding a solution on my own that the support staff couldn't figure out. It also takes a lot of back and forth for them to understand the issue, which is mildly annoying.

I like simple things that work every time, without loads of frills in the way. Plus a support team that helps, and does so quickly.

Great help!

I've been a long-time user of Camtasia and like its features and reliability. Unfortunately, I'm disappointed that TechSmith has moved away from a one-time purchase model to a costly annual subscription. This change feels like corporate greed, and I will now be exploring alternative software options.

Snagit us a fantastic capture app. I've been using it for many years, but now that it's a subscription service, I'll not upgrade.

Nach Verfall des Abonnements bzw. der Kreditkarte, welche ich nicht beachtete, konnte das Problem rasch behoben werden. Top Service. Danke!

Snagit used to be such a great product, now it takes ages to load, is full of bugs, crashes constantly, then I keep getting "Server Busy" error messages with prompts that cannot be closed. When I contact support, instead of helping me, they keep asking more questions instead of supplying answers, like I am their support and not the other way around. Its frustrating, because I cannot use the software any longer and I used to love it. Techsmith completely trashed a great product.

I purchased Techsmith Camtasia (and Snagit) a year ago. Today they simply deducted $360 and feel they may because somewhere in the smallprint I committed to a renewal subscription! What happened to the warning in advance - ethical companies do that! #rippedofbyTechsmith