TechlessReviews of techless.com

Response from TechlessSep 29, 2025

We are really sorry to hear about your frustration. Wisephone is designed to work in conjunction with a WiseOS subscription, which is why the setup button remains visible when a subscription has not been activated. The subscription covers ongoing software development, security updates, and support, ensuring the phone remains distraction-free, safe, and simple over time. The setup reminder is not an ad but a prompt to complete activation, and we’ll take your feedback into account on how it comes across. As for returns, our policy is in line with industry standards, and in many cases, other companies have stricter conditions and higher restocking fees. That said, we always aim to be transparent from the start and will continue looking for ways to make the process feel smoother. Our heart is never to nickel and dime but to create tools that give people back time, focus, and peace. Thank you for sharing your thoughts. They truly help us keep improving.

Response from TechlessSep 26, 2025

We’re genuinely sorry for the frustration you experienced, Jason! Your feedback is valuable, and we’ll be reviewing Wisebot to improve it and ensure smoother support in the future. Support has been extremely busy this week, which may explain the difficulty reaching us. It’s also possible that you called during our lunch break, when lines are briefly down. We noticed that our team was able to respond to you promptly. Please don’t hesitate to reach out again if there’s anything else we can assist you with. We’re here to help!

Response from TechlessSep 26, 2025

That’s wonderful to hear! 🌿 Wisephone was designed for that purpose as well — to be a simple, supportive tool in your digital detox journey. We’re excited for you to experience the freedom and focus Wisephone II brings.

Response from TechlessSep 25, 2025

Love hearing this! We’ll make sure Zazi knows how much his help meant to you. 🎉

Response from TechlessSep 23, 2025

We’re so sorry for the frustration you’ve experienced, and especially for the delayed follow-up on your most recent ticket. After investigating, our team was able to confirm that the main issue you reported was related to a data overage rather than the phone itself. Once data is topped up in your dashboard, sending photos and navigating with maps should work as expected. As for the blank screen bug after unlocking, thank you for pointing that out. It’s a tricky one that lives deep in the system, but it’s on our list to resolve. In the meantime, putting the screen to sleep and waking it again will get you moving without needing to restart. We really appreciate your patience and your honest feedback. Every report helps us improve and move closer to the smooth, reliable experience you—and every customer—deserve. 💙 Update: Thank you for your honest feedback; it really helps us improve. Wisephone works a bit differently than other devices, so it’s crucial to fully back out of apps when you’re finished. You can also use Device Care → Optimize Now to close background apps and prevent them from using extra data. Additionally, you can set limits under the Data Settings section. We want to assure you that our team has been fully committed to supporting you and has even extended an additional 1GB top-up as a courtesy, which we hope will help enhance your experience. Although we understand it hasn’t been accepted yet, we appreciate your consideration. While managing your own data usage is essential, please know that we never impose surprise overage fees and always provide options to increase your data limit as needed. Our goal is to make your Wisephone experience as smooth and enjoyable as possible, and we sincerely hope this gesture contributes to that!

Response from TechlessSep 23, 2025

Woohoo! 🎉 It means so much to hear this—our team is truly grateful for your kind words.

Response from TechlessSep 23, 2025

Thank you for sharing your feedback! Our team is ready to assist with the IMEI number issue—it should be a simple fix once you have a moment to respond to our team's reply. We’re also actively working to make the portal smoother and more user-friendly for onboarding. Your input is invaluable in helping us prioritize these improvements!

Response from TechlessSep 23, 2025

Thank you for sharing your honest experience with us. We know how frustrating it must have been to miss important calls and texts, especially when you’re trying to stay more connected in the ways that matter most. Reports of similar issues with messaging occasionally arise, particularly before switching to Google Messages with RCS enabled. In many cases, this is related to the network rather than the device itself—particularly if you recently switched from an iPhone and deregistered from iMessage. Sometimes, it just takes a little time for the network to catch up fully, and a network reset can also be helpful. We’d love to walk you through a few more troubleshooting steps to see if we can resolve this issue. Please don’t hesitate to reach back out to our support team—we’re here to help and want to ensure you have the smooth experience you were hoping for.