TeaflightReviews of teaflight.com

The service was terrible. This is a Chinese business. I do not recommend buying tickets through them. The prices are cheaper than elsewhere to attract you, but after you pay, you cannot contact them. I bought plane tickets from this website, but they canceled my tickets after I paid without any notification. I only found out they had canceled when I arrived at the airport. I contacted "Teaflight" company via email, and they said a refund was not possible. I lost money on my family trip and am very disappointed because everyone had already packed their bags and arrived at the airport.

scammer do the business. hope they will bankrupt soon. i don't recommend to book through this agent.

website is useless had all my dates time and flight picked data was lagging so i refreshed page every detail stayed the same except for the fly date which changed without my knowledge , didn’t let me refund or change flight n customer service reply was horrible

Similar to Sky Tours, I was skeptical after reading the reviews. Luckily, I checked at the airline desk the morning of in person to confirm that the ticket was valid. Teaflight provided me with the wrong reference number, therefore I was unable to check-in until I spoke with one of the airline representatives to get the actual booking reference for the airline. I would say 3/5 because the ticket did work and there wasn't any issues once I received the proper reference but still more stress than needed. Also I didn't speak with customer service representatives so I am unsure on the service they provide.

I recently booked a flight 26Feb to 27Feb fly from Kaohsiung to Hong Kong, this booking was ordered mid/end Jan 2026, then I realises my company has change meeting schedule further. so wrote to Teaflight for cancellation being rejected for no good reasons. I found this company Customer Service as low as 1 star. if you wanna book any flight, go Trip or Airpaz, or direct book with Airlines better and safer. I will never purchases any air ticket or hotel booking with Teaflight!

I was initially sceptical given the reviews here. However, everything turned out to be OK, and worth a shot, especially since it was at least 600-700 AUD cheaper than other providers. Booked Economy on Cathay Pacific (MEL to HKG), and I was flying within the same week in January 2026. The tickets were issued within 6 hours of initial booking. I was able to add it to my CX app, and when check-in came around, I got the boarding pass. I think the experience could have been better, as I was indeed anxious given the reviews on here. However, given that TeaFlight delivered on this occasion, I don't think I can give anything lower than 5 stars. I cannot comment on others' experiences. Note, purchase at your own risk, and ensure you have a fallback plan if it fails, e.g., claw back the amount with your credit card provider.

Booked it and received my ticket confirmation in around 6 hours. Had no issues with baggage allowance and check in at the airport. I'd say check ur emails frequently to see if its cancelled or confirmed. I recommend just pay the extra buck or 2 for the peace of mind until this agent becomes more reputable.

One word, terrible. Never got any form of support by the customer service. Completely ignored my email, never gotten my tickets.