TeaflightReviews of teaflight.com

Shocking follow up once you book. I booked and didn't get confirmation. I rang. Got confirmation for the outbound, not the return. I rang again. Got confirmation for my return, not my husband's. They said give them 24 hours. So I made 1 booking and have 3 different airline codes for the one booking. They are a shambles.

Ticket that was purchased from their site was never issued, checked with the airline and they indicated the ticket was cancelled/refunded. I never asked for a refund. It left me stranded in Japan scrambling to get another ticket last minute for twice the cost. Will be filing a chargeback for fraud. DO NOT BOOK WITH THEM. The ENTIRE company is a SCAM.

Absolute rip off. This company had us rushing between airports in Bangkok due to their lack of understanding of local geography. We were charged outrageous rates for budget airlines and offered seats on overbooked flights. We ended up wasting a whole day, spending most of it in taxis and airports. I will never use this company again. And we couldn’t get a refund on our unused portion of tickets. Appalling.

They had a price that seemed too good to be true for a last minute booking on ANA (48 hours domestic Japan).

 Multiple concerns:

 1. Initially 38 HOURS scheduled to confirm booking - although this was shortened to 2 hours.

 2. Reservation code without confirmation - was initially unable to even attempt to check in online until emails with Tea Flight back and forth. 3. Eventually there was a ticket on the airline website - purchased by TeaFlight at a cost higher than what I paid to TeaFlight. What business run at a loss? 

4.. Phoned airline who said that purchased ticket by TeaFlight had been made with an unauthorized credit card - i.e. the purchase had been FLAGGED. 5. TeaFlight had insisted that there was no problem with the booking. But, when I went to check in I was told by the airline ANA that the booking was being CANCELLED due to suspected credit card FRAUD! I had to spend 30 minutes explaining the situation and showing my credit cards which were not the one considered fraudulent. ANA issued a refund to the credit card that was used by Tea Flight but not to me. Tl;dr Either Tea Flight is either grossly incompetent or there’s something shady about the company. Not only did it take hours of emails back and forth with Tea Flight to sort out basic details necessary for attempting to check in, the whole booking was cancelled by the airline for suspected fraudulent credit card activity by Tea Flight. Definitely not worth the risk for any potential “savings”. I had to buy another ticket at much higher cost to ensure a spot - although Tea Flight did issue a refund.

They sent me an invalid reservation code and stole over $1000 from me.

TeaFlight frauded me where I had to pay a separate ticket of $1800 from NAN-AKL. As normal I checked Sky Scanner for return tickets from Auckland to Nadi. The offer from TealFlight through Sky scanner was reasonable which I booked. I received the confirmation in email strait away. However, the tickets were not issued. I called them and they mentioned that the ticket will be done which I received later. Ticket from Akl - Nan was separate and return ticket from Nan-Akl was separate. I was able to reach my destination with no issues. However, on my return while I was going to check-in, I was told at the counter by the Airline staff that I cannot travel on the ticket issued by Teaflight as it is suspended by the airline. The airline told me that I had been subject to Fraud. I had to buy a new ticket at the counter to return home. I emailed to TeaFlight and they gave me excuses that I missed my flight, did not check-in etc. They also mentioned that they confirmed with Airline which they didn't. After reading all the reviews, I shouldn't have trusted TeaFlight. To Sky Scanner - please remove TeaFlight as they have frauded lots of people.

I got flight tickets with wrong flight time. I bought this ticket online, I chose the 18.30 flight, but I gor the 6.00 am flight. Then I called the customer service, a male person answered. He said he will call back but after 2 weeks I did not get any reply. On the day before my flight I called again. This time a female answered, with a very sleepy voice. She keep saying she prefers email because she my line was breaking up. But never solved the problem

Honestly, I got a bit nervous, since the ticket i got with teaflight was significantly cheaper than other options, I started reading all these bad reviews and was ready to get scammed. But first of all, I got the ticket confirmation couple of hours after the payment and later my PNP letters have not been recognized in the airasia system, so I got very suspicious and decided to call to the support, and they immediately answered the call, reacted very sufficient, professional amd quickly changed something in the system so that I got a new pnp number and now seating next to my gate, leaving in 30 minutes. So to summ up, maybe I had a luck, but just wanted to write here my experience with teaflight, it wasn't scam for me at all, really enjoyed their service!