TeaflightReviews of teaflight.com

I booked a round-trip JAL flight from Tokyo to Okayama. The website showed both the outbound and return flights as already issued, but when I tried to board the flight from Okayama Airport on the way back, my name was not on the JAL reservation list. When JAL looked up the itinerary number sent to me by TeaFlight, they found it as a CathayPacific award ticket and told me that the ticket had been already checked in. Whose miles did they use to issue the ticket? The TeaFlight support phone number provided in Japan was no longer in service! I was unable to make any inquiries. I will never use their services again!

After completing my booking, I did not receive any booking confirmation email. Even after contacting customer support, it took five days to receive a response, and all I received was a basic booking confirmation document. There was no information about seat details, and I was unable to make any changes. Additionally, I paid to add checked baggage in advance, but later I was told that the baggage had not been added at all. The lack of consistency and clarity made this experience very stressful, and I do not feel this is a reliable company. If you are only looking for the cheapest option and are willing to accept potential problems, this service may work for you. However, if you want your trip to end smoothly and without stress, I would strongly recommend choosing a different provider, even if it costs more.

Booked a flight with this company . The tickets said pending and within ten minutes it cancelled my ticket. They took payment. Trying to get my money back. I've emailed them twice but no response. If I could give a zero I would. Avoid this company. This is the worst company I have ever dealt with. Avoid avoid avoid avoid. So unprofessional takes over 8 months to reply. Avoid.

Legit option. Teaflight sent my ticket under 2 hours. Had to call support for an extra : the call was connected under 3 minutes and the agent was very professional. Quite a contrast from the reviews on here. Recommended.

I bought a ticket, received the confirmation booking number but still didn't get the tickets. The confirmation number doesn't work in the air company.

I had a very poor experience with TEAFLIGHT.COM and believe this company operates in a scam-like manner. I booked a flight and received a booking reference, but when I tried to check in with the airline, the reference was invalid and the airline could not locate any booking. The service I paid for was never provided. There was no effective customer support, and I was unable to get assistance to resolve the issue. Because the booking was unusable, my wife and I were forced to urgently purchase new tickets at a much higher price to meet work commitments. Taking payment and issuing an invalid booking without providing the promised service is unacceptable and misleading. And refused to refund too please don't book a ticket from tea flight.

They must pay Skyscanner a big commission, as I don't understand how it listed as "Recommended ". Awful company, issued me a ticket without luggage (23kg). They still refuse to rectify and keep trying to send me same wrong ticket. Will have to do a backcharge with bank to get my money back.

Was worried initially due to the reviews. Fortunately, the ticket is legit and managed to do online checkin with my airline. Just make sure to double check the flight itinerary with the airline support as well. Overall, teaflight seem like its not a scam from what I experienced. Perhaps they might just take some time to reply the support with booking issues so take note.