TeaflightReviews of teaflight.com

Resolved proactively with full refund. Thank you Teaflight for striving to do better, much appreciated. --- Previous case: Tried to submit flight cancellation for refund of flights due to medical reasons. After providing all information they requested, Teaflight still continued to ask for the same documentation deposit already providing it and restating this to them many times. The AI auto responses do not understand what is going on... TEAFLIGHT IS NOT RECOMMENDED!!!

They collected our money but did not buy our tickets

I found reasonable ticket from Skyscanner. Of course I suspected TEAFLIGHT after searching. Teaflight is not scam for me eventually. This is first time for me. I purchased domestic flight but needed passport number. Mail include document from Teaflight will be received less than one hour after purchased. Therefore, we have to pay attention when we ask our airplane company. WE HAVE PURCHASED INTERNATINONAL TICKET whether domestic or not. Staff from Teaflight will reply soon, not take long time, when you ask something. Also we will take some days to fix booking because of above reason and 13 digits and 6 digits numbers for confirmation. I took few days for seat booking.

Scam website, advertise flight as full-fledge airline. Upon booking confirmation, it is actually a budget airline.

They misguide you by showing better flights and then when issuing tickets they will issue budget flight tickets. They will provide lame excuse saying that they are partnering flights. for instance I booked flights from Singapore to India at the cost of 280 SGD as it was displaying as Singapore airlines. Whereas the tickets were issued for Air India. Immediately, I checked the cost of tickets in Air India website, where i was getting tickets for 200 SGD on the air India website. This is a clear cheap trick to make money from customers and with such attitude, Tea Flight can only survive for a short time. I wrote several emails to Teaflight and I did not receive any proper positive responses.

They took £119 from me and then didn't confirm. Scam, I'm reporting them

I encountered Teaflight after searching for flights using another website. I purchased the ticket, which was a slightly lower price than other agents were offering for the flight but noticed that the ticket did not come through right away. It came through about 25 hours later in the form of two emails from teaflight. The day before my flight, I could not access the online check-in because the information provided by Teaflight did not include the correct eticket number on my ticket. I wrote to their customer service team twice and got a timely response each time. They sent me the correct eticket number and instructions for how to do the online check in. The ticket was legit, and I was happy with my flight.