TeaflightReviews of teaflight.com

Avoid at all costs, these are scammers. Sent me flight details what were non existent.nearly got stranded in Thailand because of this company.

SCAM! Do not book! They took my money, issued a ticket and then airline cancelled due to fraudulent booking. Now they can’t be contacted.

The BIGGEST SCAM. I booked my flight through theflighthub which have different companies connected to it, tealightflights being one of them. When I booked they took my flight momey, then took another 284 off of me. Told me it'll take 48to go back into my account. It never. I called back, they took ANOTHER 530 out of my account l. When I called to ask what the hell they're doing, they said my card was blocked and that they couldn't refund me, they needed different card details. I called up virgin as I had a feeling that nothing was booked. When I spoke to Virgin Atlantic they had confirmed that the company had RESERVED my ticket but not actually paid for it! When I called back they company to ask what was happening, they told me i had called a chicken shop and not a travel agent.!!! Please guys only book through an actual airline website or through kayak or sky scanner. Its not worth the risk.. This company used different companies and 3 different currencies to scam me.. Indigo airlines, and Jetzy. Stay alert. Dont bother googling an adress either. The address tealights use is a virtual office address. Its a block of empty work spaces they just rent out so they can use the address. No one is based there. The 2numbers they used, they have now cut them off.

This website has really poor accountability and I would highly suggest everyone to stay away from this website. My mom was looking for cheaper option for a round trip plane ticket and she made a mistake of double booking. So we called their hotline and they said that based on their system, it was not a double booking because the flight details are different but they will have to double check and email us. When they emailed us they said that it was not double booking since different birth date (but same flight details) then they said the there is a charge of 4620 for canceling the roundtrip flight but they will refund 23900. We bought the 2 roundtrip tickets for 44k EACH. In that sense, I thought maybe that was only for one way. Then they emailed again saying that one booking is refundable and they will charge us 23900 and refund the tax which they said was 4620.. but other booking which has wrong birth date is non refundable and needs to charge us 2300 for change of birth date. I thought it was outrageous because they emailed us again saying they will take 23900 plus service fees (Which costs almost half the price of the roundtrip ticket) and refund us tax of 4600. Then i checked the receipt of what we paid and saw that tax was 11000 for one booking. LIKE SERIOUSLY?! What is wrong with this website?? PLEASE PLEASE. IF YOU WANT TO SAVE MONEY, I SUGGEST DO NOT BUY FROM THIS WEBSITE!! VERY INCONSISTENT and very very unreliable!

I did last minute booking to fly to Fiji via online booking, tea flight gave me the cheap deal/ good price and I had great experience with them and nil issues with the flight as well. Thank you teaflight.com

Booked a flight with them aware they do take up to two days to issue tickets. Unfortunately I needed then a little faster so their customer service team tried to speed it up with head office but at last I did cancel after 34 hours. Customer service was great, they answered the phone straight away and refund was received extremely fast also (2 working days). Just thought I’d put this review up in case anyone is worried about them holding your money. Full refund if the ticket hasn’t been issued.

I purchased a direct flight from Singapore to Manchester with Singapore Airlines via TeaFlight as they were one of the cheap options on SkyScanner. After making payment, I started reading reviews for TeaFlight and was terrified I'd just been scammed. A few days later they emailed with my booking reference. When I entered the booking reference (PCN) into the airlines website it told me it didn't exist. Panic set in, so I called the airline. Looks like TeaFlight had actually booked the flight correctly but some reason sent me the wrong booking reference. They cross referenced the e-ticket number they had sent which was correct, and I'm now checked in and have my boarding pass. A stressful experience, but thankfully I wasn't scammed!

no ticket at the airport