TeaflightReviews of teaflight.com

This company operates like a scam. When booking the ticket, they reversed my first and last name, and when I requested a correction, they tried to charge an unreasonable fee (even though the airline confirmed that no fee was required). After multiple attempts to resolve the issue, Teaflight consistently failed to provide any satisfactory service. I eventually had no choice but to request a refund. However, not only did Teaflight refuse to clearly disclose the refund amount, they even demanded a hefty processing fee upfront. This is essentially a fraudulent platform.

FLight ticket was not issued and no refund given. Emailed them but no reply. Called them but the phone number is not working

Booked a scoot flight via skyscanner in Oct 2025, flight in is Nov 2025. When my parents reach Changi airport, they went to self check-in counter with the help of a staff. the staff demanded a booking reference from scoot. but as teaflight will only send their own booking reference number instead of scoot's, so he rejected us and move us to counter check-in instead. everything was alight with counter check-in, it scared the sh*t out of me haha. but all is well.

So, I booked return flight from Sunshine Coast to Melbourne. They were $330. To book on any other website was around $750+… I received my Jetstar flight booking reference within 3hours. And my Virgin flight booking reference within 24hours. I thought I had been scammed, but both flights are loaded in my Jetstar and Virgin apps. When I emailed Teaflight to ask for my itinerary, they sent me screen shots of what looked like to be within my own personal Jetstar and Virgin account login.. I never received ‘tickets’ or a streamlined itinerary. But I have phones both airlines and am confirmed on the flight.

Great service, got the tickets in less than 24 hours. Didn’t have any issues. I actually called them right after the purchase to confirm it all went through after reading some negative reviews. I got through immediately and the customer service was helpful. Thanks!

This company is a terrible choice. This company is advertised as a preferred choice by skyscanner; no doubt theres a kickback system from all the money they cream off the customer. The initial flight offer is always the cheapest, then when you go and book it, they will say something like the airline has increased the price due to a lot of seats being booked up, but then I thought why not see what other sites are saying. Trip.com kept the price the same and I checked this after I had booked with TeaFlight. That wasnt the end. I always add luggage at a later date just in case my plans change. The luggage was 64 pounds extra compared to trip.com's 22 pounds. I couldnt book this through the website, I had to send an email to request this. Their website is obscure and you cant change your booking or add anything to it. Dont use this service. Its the closest you will get to a scam. They will slowly fleas you and you will end up paying a lot more than if you just went with a normal company.

I booked a ticket from SG to IN. It was significantly less on price. There were a few calls I had to make to the customer care as it was my 1st time, they too did a fad job! Just wanted to share my experience.

Scam!!!!!!! Do not book!!!!! I purchased tickets no ticket came through they send me an old screenshot and changed my name!! I spoke to the airline and they could not find my booking and needed to speak with them. They told me that I was given the confirmation after numerous or emails I had to buy another ticket and I am now money down I am going through my bank regarding the fraud from this company. I’ve also reported to action fraud and I’ve also emailed sky scanner why they are advertising scamming companies . Honestly avoid!!!!!!