TaxCloudReviews of taxcloud.com

I started working for GloFX on March 22, 2021. I can't tell you how much Chris has been such a big help for me. I can always count on him to understand what I am asking and help me get the job completed. Thank you Tax Cloud for having such amazing employees.

Excellent. Explained very well and took her time. Thank you

I had a great rep to help me with setting up my store, which the instructions may as well have well been in a foreign language, but she walked me through it successfully.

We are new member of TaxCloud. We are utilizing the service to help us accurately compute sales tax for a our business. So far things are great, the program integrated directly with our ERP/Accounting software (Odoo) and seems to be working well. Customer support was quick to address my initial questions. As we further implement over the next several weeks I'll report back if any changes to my score are necessary

I am a developer tasked with integrating TaxCloud with my clients website. TaxCloud reps are very responsive and helpful answering both technical and tax based questions. My client is very pleased with their service. I would definitely recommend them to my clients who want easy tax integration on their website.

While I am not a customer of TaxCloud, I have a customer who is. TaxCloud was able to step in and help both of us to figure out the right answers regarding who should be charging sales tax and who is paying, etc, as you know these things get complicated. They went above and beyond in helping me and our client to resolve our sales tax questions!

At the first of the year (2021), we migrated to a cloud-based inventory/sales/purchasing solution. We chose TaxCloud as our Sales Tax provider for retail transactions. We chose to continue filing our Sales Tax Reports and Remittance with the State. We had issues with the summary reports generated for our use in preparing our Sales Tax Returns. This has not been resolved but we made the decision to change our TaxCloud subscription to the complete package where they file and remit sales taxes for us. This has already made a huge difference! We wish we had made the decision to do this from the beginning. UPDATE: Our TaxCloud rep referred us to a 3rd-party partner to assist us with the initial reporting periods we had issues with. That company had everything handled within 24-hours. I was very impressed and grateful to them and to our TaxCloud rep for the referral. I've upgraded our experience from 3-stars to 4-stars.

TaxCloud is a great automatic tax filling program. Marion and Thomas were very helpful in getting us set up and answered all of our questions.