Kimberly
Staff always patient and helpful!
Staff always patient and helpful!

TaxBit’s cryptocurrency tax software was developed by industry leading blockchain CPA’s and cryptocurrency tax attorneys. TaxBit allows you to easily connect over one hundred cryptocurrency exchanges to your TaxBit account, run your transactions through the U.S. tax code, manage your portfolio with the most advanced crypto portfolio tracking analytics, produce a full audit trail showing exactly how gains/losses are calculated, claim the capital loss deduction, and produce your IRS 8949 cryptocurrency tax forms.
TaxBit (taxbit.com) has 348 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Kimberly
Staff always patient and helpful!
crypto N.
TaxBit is a horrible service don’t waste your money! They are slow to respond, do not get your information accurate. Don’t waste your money!- Renae Valdes
Response from TaxBitMar 23, 2021
Hey Renae! I'm so sorry to hear that you've had anything less than a stellar experience, so I went ahead and reviewed each of the tickets you've sent through to us. It looks like each of your 7 tickets that you've submitted to us has been responded to in less than 24 hours, which we would consider quite quick considering that it's our busiest time of the year (tax season), and how busy the industry is in general right now! That being said, I do see that you're still waiting on a CSV to be converted and uploaded by our team, which was provided to us on March 13th. My sincerest apologies for the slow upload there, Renae. I'm afraid we did get a bit behind due to overwhelming volume, but we're in the process of getting caught up after hiring a ton of amazing, additional Support Team members! We'll have that CSV uploaded here in the coming days (we work through these on a first-come-first-serve basis), and thank you so much for your patience while we've worked to get that completed for you. We'll follow-up with you via email as soon as it's done. If there's anything more we can do for you, please do let us know!
James B.
Great platform; easy to integrate with exchanges; very friendly customer service that immediately answered my question and resolved my issue.
Jesse
The customer service was great although slightly lagging with massive influx but that’s being addressed. Some of the trades especially futures contracts still do not lid properly but bc it didn’t affect my taxable basis wasn’t as concerned as I will be for this years taxes. Overall, easy to use and I’d say I’m 90% satisfied. Good value for the cost IMO. Other programs have poor GUIs and I like all the API integration. Need more support for cold wallets so I can view portfolio performance and make tax advantageous trades more consistently.
Response from TaxBitMar 26, 2021
Hey Jesse, Thanks for taking the time to share your review! We appreciate we haven't earned that 5-star review from you yet, but aim to soon with some new features that will address the concerns you mentioned! -Michelle
Daniel A.
The representative is always prompt and courteous. My only concern is that I have not heard back on my most recent question regarding the tax calculation estimation field that has been discontinued. Additionally, sometime responses take a little while. Again, the rep. is always very helpful and concerned about my question/concern. So, his review is much higher ordinarily. Thanks
Carl A.
Taxbit has been amazing. They have had multiple people on their team assist me, and I have been offered clear guidance throughout the process of figuring out my taxes. All really nice, prompt, and smart people. Their service is exceptional, well worth the affordable price. They have even helped me configure documents I had problems converting. Other crypto tax services do not offer anywhere near the level of help that Taxbit does—I can say that from experience. I look forward to using Taxbit in 2021 and beyond. Their entire team is fantastic. I am really grateful I used Taxbit. I am not easy to please, generally, but Taxbit was simply great.
Frank
knowledgeable, helpful, professional chat staff. They do the "extra mile" to help above and beyond.
Brian B.
My biggest happiness is you can communicate with the Taxbit support Team. And they to get back to you. I like 👍.