Target OpticalReviews of targetoptical.com

I ordered contacts March 29, still do not have them. I have been told the first order was damaged in shipping from the post office. Today was the 4th time I had to ask them about it. Told me they should be delivered today. Got home no contacts. Cant get any customer service. Feel like I'm getting the run around.

Target Optical online is the worst. I ordered 4 pairs and 3 of them came back with the wrong prescription. I returned 2 of them but only got 1 refund back 2 months later. 1 pair was delivered 3 months late and I was told it was past the 90 warranty period so I could not return them, even though the late delivery was their fault!!! and they wouldn't even issue me a replacement with corrected lenses. Complete waste of time and money. Go into a reputable local eye doctor. Don't waste your time with Target Optical as there really isn't much savings in the long run. Not worth it. I submitted a complaint to the BBB to help me get it resolved. Please also do so if you have a negative experience.

They were fast, affordable, and have great attention to detail. This was my first time using Target optical and it will probably be the only place I go from here on out for my prescriptions both sunglasses and regular eyeglasses!

My name is Bob Myers. This last time I went through Target Optical three months ago warranty expired today. Well when I put the glasses on for the first time I told the worker that I can see better without the new prescription. Well I had three months to take care of it well a couple weeks ago I called to be rechecked but I was told the eye doctor was not working there anymore but he was doing rechecks. I was told it would be a month before I could see him. I did try different glasses with no transition and no progressive. That didn’t work either. I ended up going to a different Optical place and the prescription numbers were off compared to the first eye exam. Yes I did get my money back the other day but I feel like I was forced into going somewhere else and to me they broke their own 90 days warranty on the contact. I was told that a lot of people had the same problem as me. If that eye doctor was that far off on my prescription he should not be a eye doctor. If it takes a month to be rechecked that tells you how many people he screwed up on lol. He shouldn’t even be doing rechecks as far as I’m concerned. I will never go back to a Target Optical and yes I’m telling everyone I know my situation. The girls that helped me were great and no attitude with all the problems I went through. If anything I should have been seen right away with my contract expiring today. Today’s date is (5/7/23. This was Target Optical in Apple Valley California Bear Valley Rd.

Cameron, Target Optical Serramonte, has made my optical experience, optimum! Thoroughly knowledgeable, professional, helpful He called other stores to locate a frame replacement He adjusted 2 other pairs of glasses from Target, which had expanded from wear He educated me on Lendcrafyers being part of the Target Company, and advised me that I could also bring my glasses there for adjustments Absolutely wonderful experience! Thank you thank you! Target, you have incredible employees So thankful!!!!

Great customer service!!

The eye doctor was good. Fast service. Friendly demeanor. But I don’t recommend buying glasses from them. It was supposed to take 2 weeks, but it took almost 4 weeks. They won’t call you when your glasses arrive. You have to go there and ask them if they’re available for pickup.

Paula was more than great in helping me with my glasses!